Caregiver/ Office Assistant

Senior Helpers Waxhaw-Monroe • Charlotte, NC

1d • Onsite

About The Position

Senior Helpers of Waxhaw & Monroe is seeking a credentialed caregiver (HHA, PCA, or CNA) who is also organized, dependable, and comfortable in an office setting. This is primarily an in-office role supporting our Office Coordinator and Scheduler, with occasional fill-in caregiving when a shift can't otherwise be covered or a caregiver cancels last minute. We use a selective hiring process to ensure we bring on only the most skilled, reliable, and compassionate professionals.

Requirements

• Active HHA, PCA, or CNA credential and prior caregiving experience required.
• Organized, dependable, and comfortable shifting between office duties and hands-on care.
• Reliable transportation; must pass background and drug screenings.

Nice To Haves

• Office administration or scheduling experience preferred.

Responsibilities

• Support day-to-day office operations, phone coverage, and client/caregiver documentation.
• Maintain organized files (Care Plan binders, Welcome Packets, employment paperwork) and input records into home care software.
• Support caregiver scheduling, availability tracking, and coverage of missed shifts.
• Assist with recruiting tasks (job postings, ATS updates, new hire files) as needed.
• Provide office coverage during the Office Coordinator's or Scheduler's absence.
• Step in only when a shift can't otherwise be covered or a caregiver cancels last minute.
• Assist with activities of daily living, companionship, and following the client's care plan.
• Document visit notes and communicate any client changes to the office.

Benefits

• Competitive pay: $16/hr paid bi-weekly.
• Predictable full-time, in-office schedule with ongoing training and development.
• 100% company-paid accident insurance for all full-time staff once eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED