Caregiver Manager
About The Position
Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to clients in their homes, specializing in personalized in-home care to help clients maintain their independence and improve their quality of life. The company's mission is to improve more lives. The Caregiver Manager (CGM) will supervise and lead a team of caregivers by training, developing, and supporting them so they may thrive in their roles and provide quality care for clients. This position is for a branch located in Vancouver.
Requirements
- At least 1 year of experience in healthcare or senior care management.
- Proficient in Microsoft Office Suite.
- Strong time management and decision-making abilities.
- Exceptional leadership and communication skills.
- Commitment to enhancing the quality of life for caregivers and clients.
- Fluent in English (spoken and written).
- 2-3 professional references.
- Valid driver’s license and auto insurance.
Nice To Haves
- Experience with a Point of Care software
- Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.
Responsibilities
- Collaborate with Talent Acquisition: Discuss client needs and market insights.
- Engage New Caregivers: Prepare them for their first day prior to orientation.
- Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.
- Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.
- Partner with Staffing: Provide insights on client and caregiver requirements.
- Facilitate Client Introductions: Accompany caregivers on their initial shift.
- Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.
- Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.
- Serve as Contact Point: Address caregiver inquiries and concerns promptly.
- Conduct Performance Evaluations: Offer regular feedback to support caregiver development.
- Assist HR: Facilitate progressive discipline as necessary.
- Maintain Records: Keep accurate logs of caregiver communications and requests.
- Participate in Meetings: Engage in company meetings and training sessions.
- Adhere to Policies: Follow all company and regulatory guidelines.
- Other Duties: As assigned.
Benefits
- Medical, Dental, Vision and Prescription Insurance options
- 3 weeks of Paid Time Off
- 401k
- 11 Paid Holidays
- Health Savings Account
- Employee Assistance Program
- Leadership Development Program and career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
