PCA – Home Care

Lakewood Retirement Community-LifeSpire•Richmond, VA

15h•Onsite

About The Position

Seeking CNAs and PCAs for a Part-Time As Needed position. A companion is responsible for providing a variety of non-medical services including safe and efficient accompaniment to a resident. This role also involves joining a resident to and from medical appointments as well as other activities to meet the daily needs of the residents.

Requirements

Pleasant personality and telephone etiquette.
High level of proficiency in the essential functions of this position.
Ability to demonstrate the knowledge and skills necessary to assure provision of care and service, based on physical, psychological/social, educational, safety, and related criteria appropriate to the residents served.
Ability to read and effectively write in English and follow written and verbal instructions.
Understanding of geriatric care or knowledge of the aging process is required.
Relevant skills include: following directions, excellent people skills, customer service oriented, organization, attention to detail with good follow-through.
Possess a positive attitude and a strong desire to help others.
Experience in a health care environment.
Understanding of the many personalities and cultural awareness of residents.

Responsibilities

Provide safe and efficient accompaniment to residents.
Accompany residents to medical appointments and other activities.
Observe Resident Rights and Responsibilities.
Interact with residents to ensure their needs are met.
Interact appropriately with team members and community guests.
Provide escort to and from medical appointments, and visits with family/friends or other outings.
Remain alert, awake and responsive.
Perform grocery shopping, errands and personal shopping.
Prepare meals and future meals.
Provide good company, conversation, entertainment and companionship.
Perform supplemental light housekeeping, laundry, ironing, changing of bed linens and the making up of beds, cleaning of refrigerators and washing dishes.
Care for animals.
Complete necessary, required documentation in a timely manner.
Monitor individual requests, service and reactions to ensure all questions are answered and quality service is being provided.
Complete other responsibilities of Home Care Companion in accordance with community guidelines.
Adhere to all professional standards of conduct set forth in LifeSpire of VA policies and procedures.
Maintain acceptable departmental standards, objectives and goals to maximize the quality and service to residents, guests and staff.
Participate in on the job training and regular in-service training sessions; including necessary fire-drills and meetings.
Notify supervisor immediately of any concerns or problems requiring attention.
In the event of an emergency after clinic hours, notify Health Care nursing of any concerns or problems.
Strive for quality improvement at all times to ensure quality excellence, reduce risk liability and to enhance resident satisfaction.
Maintain awareness of and follow all of the communities written and verbally communicated expectations, policies and practices.
Maintain awareness of all community policies and procedures by reading the team member handbook and its published updates, studying departmental policies and procedures, and asking for clarification from supervisor as needed.
Satisfactorily comply with all company policies and procedures at all times.
Ensure confidentiality is constantly upheld and never compromised; ask for clarification by supervisor when uncertain about the appropriate steps to take.
Direct situations in which resident or staff behavior is questionable, or in which the communities stand is unclear, to supervisor for appropriate action.
Perform a variety of other duties, as requested, in an effort to contribute to the overall efficiency of the community.