Career Services Manager

CINCINNATI WORKS INC•Cincinnati, OH

8d•$58,270 - $62,000•Onsite

About The Position

This role will build a strong, engaged workforce that drives the organization’s mission and success. The Career Services Manager will work closely with career services, workforce coaching team, and external hiring managers to support members with career opportunities and growth. As the Career Services Manager, you will oversee the delivery of career programs and services designed to help individuals secure meaningful career opportunities. This will include assessing and placing candidates into appropriate job roles with our employer partners throughout the tristate area. You will play a critical role in ensuring that Cincinnati Works attracts and retains top talent by effectively matching candidates with positions that align with their skills, qualifications, and career goals. You will collaborate with members helping them navigate the job search process and connecting them with employers.

Requirements

Project Management Skills
Excellent communication skills
Familiar with project management tools/software
Strong leadership skills
Being able to plan/coordinate multiple schedules/projects
Familiar with operations
Able to problem solve and use critical thinking skills
Effective time management skills
Bachelor’s degree in Human Resources, Business Administration, or a related field strongly preferred; equivalent combination of education, experience, and demonstrated success in talent acquisition and pipeline development will be considered.
Proven experience in recruitment, particularly in attracting and engaging talent.
Familiarity with trends in the job market.
Strong communication and interpersonal skills, with the ability to connect with diverse audiences.
Excellent organizational skills and attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Knowledge of relevant laws and regulations related to recruitment and career.

Nice To Haves

Relationship Management: The ability to manage interactions to provide service and to support the individual and the organization at large. Establish credibility in all interactions. Demonstrates approachability and openness. Serves as the advocate when appropriate. Operates with a fundamental trust in other human beings.
Cultural Effectiveness: The ability to value and consider the perspectives and backgrounds of all parties. Has a strong set of core values while operating with adaptability to particular conditions, situations and people. Demonstrates non-judgmental respect for others perspectives. Conducts role with an understanding and respect for the differences in rules, customs, laws, regulations and business operations of partner companies.
Communication: Provides clear, concise information to others in verbal, written, electronic and other communication formats. Listens actively and empathetically to the views of others. Seeks further information to clarify ambiguity. Provides thoughtful feedback in appropriate situations. Provides proactive communication. Treats constructive feedback as a developmental opportunity. Helps others consider new perspectives
Facilitating Learning and Results: Integrates and accurately evaluates multiple sources of information to make interpretations that help the Member gain awareness and thereby achieve agreed-upon results. Ability to create with the Member opportunities for ongoing learning and take new actions that will most effectively lead to agreed-upon results. Ability to develop and maintain an effective plan with the Member. Ability to hold attention on what is important for the Member and to leave responsibility with the Member to act. An “Asker” Asks open-ended questions, pushes for alternative solutions to problems and encourage thoughtful, reasonable risk-taking of a Member to help direct and guide he/she to reach goals. Communication should be proactive, positive, clear, concise and through flexible formats – verbal, written, electronic. Curious in interactions with Candidates and Members and able to collect information in a conversational, natural way while building a relationship.

Responsibilities

Develop strategies to engage and retain members in job search: Implement creative and effective methods and strategies for managing talent pipelines.
Use various tools to screen candidates that best fit the employer’s needs.
Collaborate with Director of Career Services to determine workforce needs.
Utilize social media platforms, job boards, and other relevant channels to promote job opportunities.
Represent the organization at career fairs and recruiting events.
Develop and maintain relationships with employers to understand their hiring needs and promote job seeker profiles.
Establish positive relationships with members and hiring partners.
Plan and/or attend career-job fair events to connect with members and promote the organization.
Evaluate the skills, experience, and career objectives of job seekers through interviews, assessments, and resume reviews to understand their strengths and preferences.
Identify suitable career opportunities based on candidates' qualifications and career aspirations.
Match candidates with available job openings, considering factors such as skills, location, salary, and cultural fit.
Review and assist members with the job application process as needed.
Assist with background checks as needed
Work closely with Workforce Coaches to coordinate interview schedules and logistics with candidates.
Provide guidance and support to candidates throughout the recruitment process.
Collaborate with Career Services and Coaching Team to ensure a smooth onboarding experience.
Provide ongoing support to both job seekers and employers throughout the placement process.
Follow up with candidates after interviews to gather feedback and address concerns
Actively seek out and engage candidates from diverse backgrounds.
Advocate for inclusive recruitment practices and initiatives within the organization.
Provide training and resources to hiring managers on diversity and unconscious bias in recruitment.
Maintain accurate records in salesforce database, career fairs, interview outcomes, and hiring metrics.
Analyze recruitment data to identify trends, assess the effectiveness of recruitment strategies, and make recommendations for improvement.