Career Services Coordinator - Job Developer (Youth Services)

South Bay Workforce Investment Board, Inc.•Inglewood, CA

20m•Onsite

About The Position

The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is seeking an experienced, motivated, and organized Career Services Coordinator – Job Developer to support workforce development and employment initiatives for youth and young adults participating in youth workforce programs. The ideal candidate is passionate about workforce development and helping participants achieve educational and employment success. This individual should possess strong communication, outreach, networking, and relationship-building skills; be highly organized and detail-oriented; and be capable of managing multiple priorities in a fast-paced environment while working independently and collaboratively with internal teams, employers, schools, and community partners.

Requirements

Bachelor’s Degree from an accredited college or university in Social Sciences, Business, Public Administration, Human Services, or a related field; and
At least two (2) years of experience in workforce development, employment services, case management, job development, social services, recruitment, or related programs
Or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform the below duties (education may be substituted by experience on a year-for-year basis).
Strong verbal and written communication skills
Strong networking, outreach, customer service, and relationship-building abilities
Excellent organizational, time-management, and problem-solving skills
Proven ability to manage multiple assignments and priorities, work well under pressure, and solve problems effectively in fast-paced environments
Ability to work independently with minimal supervision and collaboratively within a team environment
Ability to collaborate positively with diverse groups and maintain an inclusive, respectful approach to all interactions.
Ability to maintain professionalism, confidentiality, and positive working relationships
Strong attention to detail and ability to maintain accurate records and documentation
Proficiency with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
Experience using virtual meeting platforms such as Microsoft Teams and Zoom
Reliable transportation
Valid California Driver’s License and proof of insurance
Ability to successfully pass background and reference clearances
Ability to comply with company safety protocols and workplace requirements
Alternatively, a satisfactory combination of experience, education, and training demonstrating the necessary knowledge, skills, and abilities to perform the duties described (experience may substitute for education on a year-for-year basis).

Responsibilities

Conduct employer outreach and develop relationships with businesses, employers, industry representatives, training providers, schools, and community partners to identify employment and work-based learning opportunities for participants
Market workforce development programs and employment support services to employers and community partners
Conduct outreach activities including cold calling, networking, presentations, recruitment events, and job fairs
Develop and coordinate internship, work experience, job shadowing, classroom speaker, company tour, and employment opportunities for participants
Assist participants with career exploration, job readiness preparation, résumé development, interview preparation, job search assistance, and employment retention strategies
Facilitate or assist with workshops, orientations, presentations, and employment-related training activities
Match participant skills, experience, and interests with available employment opportunities
Coordinate participant referrals and follow-up communication with employers regarding interviews, placements, and participant progress
Monitor participant performance and employment retention and assist with resolving workplace concerns or barriers to success
Maintain regular communication with employers and participants to support successful placements and outcomes
Conduct participant assessments, eligibility screenings, and off-site service delivery activities as needed
Track participant activities, placements, outcomes, and case notes within required tracking and case management systems
Prepare and maintain reports, documentation, forms, and related records in a timely and accurate manner
Assist with outreach materials, recruitment efforts, presentations, flyers, and other promotional activities
Participate in meetings, trainings, conferences, and program activities as assigned
Maintain current knowledge of labor market trends, workforce development initiatives, and employment resources
Perform other duties of a similar nature or level as assigned