Career Resource Center Coordinator

JEVS Human Services•Philadelphia, PA

3d•Onsite

About The Position

At JEVS, we help the people we serve lead self-determined, connected, and hopeful lives that strengthen themselves, their families, and their communities. Our team is more than 1,000 strong, serving the Greater Philadelphia community tirelessly for over 80 years. Our programs are designed to help individuals have a better quality of life. We serve those with disabilities and people facing tough socio-economic conditions. We believe everyone deserves fulfilling jobs, educational opportunities, and access to vital services. We are currently hiring for a Career Resource Center Coordinator to join our CareerLink team. This position is on-site at our Suburban Station location. The PA CareerLink in Philadelphia helps individuals prepare for and find work. We provide no-cost services that help individuals successfully enter or re-enter the local workforce.

Requirements

Associate’s Degree or a minimum of 2 years of human service; case management; customer service/sales and support; vocational or related fields.
Excellent customer service and interpersonal skills.
Ability to independently problem-solve and de-escalate situations.
Proficient in MS Office applications (especially MS Word and Excel); PA Careerlink & CWDS a plus.
Adhere to JEVS Core Principles

Nice To Haves

PA Careerlink & CWDS a plus

Responsibilities

Guide all customers into the CRC or to the appropriate service(s) with a welcoming demeanor.
Greet, answer questions and disseminate information to all participants in the Career Resource Center.
Assist with PA CareerLink registration and ensure participants are completely enrolled, have a viable resume/job preferences completed.
Assist with directing/navigating participants to job application site.
Monitor the use of the computers by visually observing participant’s usage and ensure that computers are being used for job search activities ONLY.
Have a general understanding of PA CareerLink services and the No Wrong Door model.
Be proactive with suggestions to Job Developers when a good job match is probable.
Assist participants with clerical tasks such as copying and faxing job related and unemployment compensation materials
Other related duties as assigned.

Benefits

401(k), with company match
Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
Health, Dental, and Vision coverage
Ample paid vacation and sick time
10-12 paid holidays per year
Pre-tax commuter benefits
Continuing education, professional development opportunities, retreats, and training
Annual holiday party and office outings
Wellness workshops and activities and access to the Employee Assistance Program
Dress-down Fridays
Employee referral bonus
Reimbursement of eligible mileage and travel expenses