Career Navigator SSDP - iCan House

Goodwill Industries of Northwest NC•Winston-Salem, NC

106d•Onsite

About The Position

The Social Skills Development Professional works directly with those with various types of developmental abilities, learning challenges, and social emotional learning skills challenges, and must be compassionate and understanding when interacting with participants, their families, the community, and other professionals. The Social Skills Development Professional will write curriculum/courses, facilitate social skills discussions, aid in planning events, and work directly in a facilitation role with these populations, and as such, must have strong experience and an ability to teach, connect, and relate with them. The Career Navigator – SSDP for the iCan House program ensures that all program activities, such as social groups and events, run smoothly and meet all requirements and regulations. This person ensures that the needs of all members are met through ongoing communication with program participants and their guardians (where applicable), as well as community partners. They are responsible for developing appropriate curriculum based on the needs and goals of the members, creating weekly communications to families, documenting attendance, and other administrative duties.

Requirements

Associate's Degree, with a concentration in special education/education, psychology, social work or a related human services field is required
At least 1 years of experience in a similar role, required.
Intermediate computer skills required.
Ability to multi-task.
Excellent communication skills—both written and verbal.
Excellent critical thinking and time management skills.
Must understand other organization’s policies.
Must be an active listener and have excellent soft skills.
Excellent organizational skills and understanding of deadlines.
Understanding of policies and programs.
Understanding of Goodwill’s brand and brand awareness.
Working knowledge of MD/DD, and therapeutic methodology
Must be able to travel up to 25-50%.

Nice To Haves

Supervisory experience strongly preferred.
Prior experience working in nonprofit, education or healthcare preferred
Prior experience working with children, teens, and adults with special needs
Prior experience in program planning, coordinating, and managing
Prior experience in admissions and/or customer service

Responsibilities

Oversees participants and compliance in our specialized programs.
Ensuring all policies and procedures as outlined for the assigned program are followed.
Provides case management activities, outreach, and coordination with other programs.
Forms and builds relationships with area businesses or organizations, encouraging information sharing and developing new partnerships with businesses or organizations.
Utilizes and navigates CaseWorthy database to develop career plans for individuals receiving services.
Completes reports for external and internal stakeholders.
Maintains a positive network of community ties and a strong working relationship with organizations who refer individuals for services.
Prepares presentations utilizing Microsoft Office products, facilitating training and presentations internally and externally.