Career Navigator II (Justice Navigation)

Goodwill Industries of Northwest NC•Winston-Salem, NC

1d•Onsite

About The Position

The Career Navigator II is the face of our mission at Goodwill assisting program participants seeking economic mobility. This position works with participants who are justice-involved. They develop career plans, set goals with clear objectives around education, training, employment, and resources. Our Career Navigator II participates in community events, partners with like-minded organizations, and serves as a conduit to barrier mitigation.

Requirements

High School Diploma or equivalent.
1-2 years of experience in similar role.
Excellent customer service skills.
Intermediate computer skills required.
Ability to multi-task.
Excellent communication skills—both written and verbal.
Excellent critical thinking and time management skills.
Must understand other organization’s policies.
Must be an active listener and have excellent soft skills.
Excellent organizational skills and understanding of deadlines.
Understanding of HIPPA and the importance of confidentiality.

Responsibilities

Works closely with individuals who are seeking economic mobility.
Develops career plans, sets goals with clear objectives around education and training, employment, and resources.
Utilizes and navigates database and inputs career plans and data into systems.
Assists with career portfolio services such as writing resumes and cover letters and helping with LinkedIn profiles.
Participates in community outreach such as job fairs and career fairs to help individuals understand what resources are available to them.
Provides individuals referrals to other resources and organizations.
Facilitates workforce development classes and workshops in prisons and recovery facilities.