Career Navigator Apprentice (Roanoke) #T3442

Virginia Information Technologies Agency•Roanoke, VA

About The Position

This position is part of a Registered Apprenticeship (RA) Program designed to prepare the employee to become a qualified Career Navigator through on-the-job training and related technical instruction. The role provides workforce services aligned with the Wagner-Peyser (WP) and Workforce Innovation and Opportunity Act (WIOA) programs. It is designated as a mobile worker role, with travel across the Commonwealth to deliver services to workforce centers; overnight or extended travel may be required based on business needs. This is an hourly position limited to no more than 1,500 hours during the 12-month period from May 1 through April 30, regardless of hire date. The hourly employment period resets on May 1 of the following year. The position offers no state benefits.

Requirements

  • Basic knowledge of employment interviewing techniques, employment and wage laws and guidelines, and office operations and etiquette.
  • Strong customer service, oral and written communication, and computer skills.
  • Experience using Microsoft Office Professional and/or similar software.
  • Ability to interact effectively with employers and the public.
  • Ability to discuss, interpret, and apply agency standards and procedures.
  • Ability to conduct interviews and research, evaluate skill sets and needs, use web-based applications to enter data and conduct database searches, and adapt to changing priorities and workload.
  • Must successfully pass a comprehensive background check, including an FBI fingerprint background investigation.
  • Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the United States; the agency does not provide sponsorship.

Nice To Haves

  • Experience in human resources, community services, workforce services, and/or training programs.

Responsibilities

  • Provide workforce services in alignment with the Wagner-Peyser and Workforce Innovation and Opportunity Act programs.
  • Build and maintain strong relationships with employers.
  • Prepare, review, and process accurate job orders.
  • Match and refer qualified job seekers to employment opportunities.
  • Market agency services to employers and job seekers.
  • Conduct interviews to assess workforce needs and identify training or support requirements.
  • Refer individuals to employment, training, and supportive services.
  • Participate in on-the-job training and related technical instruction to progress through the Registered Apprenticeship program.
  • Travel across the Commonwealth to deliver services to workforce centers.
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