Career Navigation Counselor
About The Position
Goodwill Industries is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper. Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how. Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Requirements
- Strong organizational and time-management skills
- Ability to speak and write clearly
- Ability to work independently and as a team
- Ability to build rapport with diverse populations
- Strong computer literacy skills – proficient in Microsoft Office and experience utilizing database systems for tracking purposes
- Valid driver’s license, current automobile insurance, and acceptable driving record.
- Knowledge of career pathways and stackable credentials and/or willingness to learn
Nice To Haves
- B.A./B.S. degree in related field (psychology, human resources, education, social work, or related field) preferred, but not required. A strong demonstration of applicable life and work experience can compensate for educational obtainment
Responsibilities
- Conduct career assessments to evaluate client’s interests, skills, values, and other relevant information
- Provide 1:1 career counseling and coaching sessions to support client advancement on their individualized employment plan
- Support clients to explore career options and identify suitable career paths
- Assist with resume writing, cover letter development, and social media profile optimization
- Prepare clients for interviews through coaching and mock interviews
- Develop individualized employment plans that include S.M.A.R.T. goals
- Keep current on labor market information, industry trends, and job outlook data
- Guide clients on available educational programs, certifications, and training opportunities
- Organize and facilitate Mind Over Matter and Career Quest workshops, digital literacy instruction, and other workshop topics, as needed.
- Educate employers, educational institutions, and community organizations about TNG employment and training services through presentations, meetings, and written communication.
- Oversee the planning, coordination, implementation, and continuous improvement of digital literacy programming to ensure high-quality instruction, participant engagement, and alignment with organizational and grant objectives.
- Document all required information relevant to employment and training including but not limited to: client demographics and progress, case notes, staff activities, outcomes and other data as identified.
- Develop employer relations to keep abreast of job opportunities, skills and competency needs, hiring fairs, etc.
- Participate in all scheduled professional and supervisory meetings.
- Follow rules and regulations as they relate to data privacy, CARF, OSHA, and others.
- Knowledgeable in SSI, SSDI, SNAP, unemployment, and other assistance programs
- Accept other job-related duties as assigned.
Benefits
- Competitive pay & benefits
- Flexible work schedules to create a schedule that allows for a work/home balance.
- Bonus incentive plans
- Retirement & 401K planning with company match (Up to 6%)
- Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
- Critical Illness and accident insurance
- Basic life insurance at no cost, with voluntary and spousal coverage options
- Career support and planning
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
