Career Counselor (MFIP)

Goodwill-Easter Seals Minnesota•Saint Paul, MN

14d•$27 - $37•Hybrid

About The Position

The MFIP Career Counselor advocates for participants in the Minnesota Family Investment Program (MFIP), providing employment support through ongoing individualized career and case management services. Counselors help participants address unique challenges and develop individualized solutions for their career pathways. Services are provided flexibly in person, virtually, and occasionally in the community, with frequent participant outreach. The role requires completing and maintaining essential documentation within established timelines and in accordance with applicable procedures, policies, and requirements. The role provides employment and career advancement services through case planning and personalized goal setting. It coordinates comprehensive service delivery by serving as a main contact and liaison for participants and partner people, organizations, or agencies, including county partners coordinating cash, food, health care, and child care assistance. Counselors document fiscal information, maintain electronic case files, record participant needs, services, and progress, and maintain program files in accordance with applicable procedures, policies, and laws. This is a scheduled-hybrid position. Essential functions require working at a physical location, such as a GESMN or partner facility, at least two days per week; remaining days may be worked from the employee’s home office or a designated community setting as directed by the manager.

Requirements

Strong organizational, verbal, and written skills.
Ability to meet deadlines and achieve required outcomes.
Adaptability, openness to change, and flexibility within the job.
Effective decision-making skills.
Experience successfully managing a caseload.
Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information.
Interest and comfort working with individuals and families from diverse cultural, social, and economic backgrounds.
Ability to work in a team environment.
Proficiency in Microsoft Office Suite and ability to accurately enter data into computer-based systems.
Valid driver's license; must be at least 21 years old and pass an MVR check with no major violations, no more than two minor violations, and no more than one accident in the past three years.
Must carry automobile liability insurance with minimum limits of $100,000/$300,000/$100,000 or a combined single limit of $300,000.
1–3 years of relevant experience.

Nice To Haves

Associate or bachelor's degree in a related field (preferred).

Responsibilities

Advocate for MFIP participants and provide ongoing individualized employment, career advancement, and case management support.
Develop case plans and provide individualized, personalized goal setting.
Provide services flexibly in person, virtually, and occasionally in community settings, and maintain frequent contact through outreach.
Serve as the main contact and liaison for participants and coordinate with partner people, organizations, and agencies.
Coordinate with county partners regarding participants’ cash, food, health care, and child care assistance.
Complete documentation on time, including fiscal information, electronic case files, and case notes regarding participant needs, services provided, and progress.
Maintain individual program files according to applicable procedures, policies, and laws.