Career Coach (Remote)

Zeiders Enterprise • Woodbridge, VA

2d • Remote

About The Position

Career Coach- Remote Opportunity (Work from Home) NOTE: Both a cover letter and resume are required for this position in conjunction with your application. Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Headquartered in Woodbridge, VA, Zeiders employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service. Summary: The SECO program delivers individualized career support to military spouses by exploring their career interests, finding education and financial assistance opportunities, developing career plans, and connecting them to employment opportunities. through: SECO Coaching Services, the MySECO web presence and the Military Spouse Employment Partnership (MSEP) Component. Career Coaches provide support to military spouses through the Military OneSource Military Spouse Education and Career Opportunities (SECO) Program Contract. Career coaches serve Military Spouses through coaching sessions delivered through a call center in their home office.

Requirements

• A Master’s degree in Counseling, Career Counseling, Higher Education Administration/Leadership, Education, Adult Education, or related field WITH 4+ years professional experience delivering individualized career support to diverse ADULT populations (e.g. exploring career interests, finding education and financial assistance opportunities, developing career plans, and connecting individuals to employment opportunities).
• An active certification in one of the following: the Certified Career Counselor (CCC) credential through the National Career Development Association, the Certified Workforce Development Professional (CWDP) credential through the National Association of Workforce Development Professionals, or the National Certified Counselor (NCC) credential through the National Board of Certified Counselors.
• CWDP: Working as a workforce development professional in 12 out of the last 24 months.
• CCC: Must possess a Master’s degree or higher in counselor education, counseling psychology, or a closely related degree that meets the requirements of the certifying body. -AND- 600 hours of an internship/practicum clinical experience in career counseling, during or post-degree, under the supervision of a licensed counselor, an NCDA Certified Career Counselor or a center/agency director -OR- Collected at least 60 continuing education units specifically in career development theory, research, or practice through NCDA, NCDA state associations or NBCC approved -OR- Completed the U.S. NCDA Facilitating Career Development curriculum.
• Three (3) years' experience in training development and delivery, public speaking, group presentation and facilitation skills preferably in adult education, medical or non-medical setting
• Two (2) years' experience supervising or overseeing the delivery of social services and/or education programs, systems and services.
• Experience providing career coaching with diverse adult populations across the full career development process to include career assessments, career exploration, career decision-making, resumes, personal branding, interview strategies, job search strategies, etc.
• Experience administering and interpreting career assessments to determine interests, values and strengths in relation to career and educational goals.
• Evidence utilizing a holistic approach to assist adults with their career and educational goals.
• Experience working in higher education or extensive knowledge of post-secondary educational institutions and various types of certificate/degree programs,
• Experience developing and delivering presentations and /or webinars.
• Strong written and verbal communication skills
• Demonstrated evidence of successfully working in a team environment.
• Candidates must be proficient in Microsoft Office Suite (PowerPoint, Outlook, Word, etc.).
• Candidate must have strong technology and research skills, as well as ability to navigate multiple computer systems and web-based platforms simultaneously.
• This position requires home internet service with speeds in excess of 3Mb in both directions (upload and download) through a broadband internet service (e.g. Cable, Fios, etc. as opposed to DSL, Satellite, dial-up).
• Candidate must be able to accommodate a full-time training schedule for the first 6-8 weeks of employment if hired.
• U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
• You will need to complete and clear the full government background check process based on your role.

Nice To Haves

• Preference for candidates with MBTI and/or Strong Interest Inventory certification.
• Preference for candidates with experience working in a contact center or service operations environment.
• Preference for former Military, Military Spouse, Veteran or Wounded Warrior.
• Preference for candidates with experience working in a structured environment with set schedules.
• Preference for candidates with the ability to build rapport with individuals in a remote/virtual setting.

Responsibilities

• Provide career coaching services telephonically, in-person at events as directed by the Government, and virtually through the MySECO web presence, webinars and other web-based and social media platforms to include video coaching
• Provide comprehensive career services to include career exploration, education and training, employment assistance and work-life goals for military spouses
• Educate military spouses on SECO services, including the MyCAA Scholarship, and career resources through tailored coaching sessions to enhance spouses’ well-being in support of their career goals
• Serve as the primary government source of assistance for military spouses regarding education and career development throughout the military lifecycle
• Serve as the central source of information regarding federal, state and local occupational licenses and credential requirements for military spouses in portable occupations and career fields nationwide and/or globally. Offer military spouses the opportunity to work with the same career coach over time
• Create and update educational materials as coordinated with the Government
• Utilize government systems to thoroughly document coaching sessions
• Respond to military spouse needs on social media and online including LinkedIn, Facebook, and MySECO as directed by the Government
• Assist with the inbound call queue during surge periods, as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees