Career Coach

Latino Network•Portland, OR

22h•Onsite

About The Position

Latino Network’s Career Coach will assist families to maintain benefits while helping them to engage in training and occupational coaching towards the goal of career-track employment in targeted industries through WorkSource Portland Metro and other programs. The Career Coach will work collaboratively with clients to develop a career plan, provide long-term, individualized coaching and guidance, and build positive relationships and trust with clients and community partners in order to support training and employment goals. This position requires consistent contact with clients, data entry into multiple databases, including Efforts to Outcomes and I-Trac, and regular communication with Latino Network staff, WorkSource Portland Metro, and community partners. Other requirements include excellent follow through, attention to detail, professional writing skills, excellent time management and communication through in-person meetings, phone and email, and excellent verbal and written communication in Spanish and English.

Requirements

Minimum 2 years combined education, training, and experience. Examples of experience, education, and training that fulfill this requirement include, but are not limited to, volunteer or paid work, internships, community-based training and workshops, community college, trade school, university courses, and degrees. Experience, training, and education from inside and outside of the United States are considered equally. Transferable skills and lived experience will be considered.
Experience working with low-income families and individuals from diverse backgrounds to support their aspirations
Demonstrated success in building relationships with people and communities from diverse races, ethnicities, cultures, abilities, faiths, gender identity and sexuality, and economic backgrounds
Ability to work autonomously and as part of a team, and complete program objectives in a timely manner
Strong project and time management skills
Strong analytical and critical thinking skills and decision-making abilities
Experience with trauma-informed care and an understanding of the effects of trauma and how trauma impacts individuals and families
Must model appropriate behavior and maintain professional boundaries
Working knowledge of and the ability to apply an understanding and appreciation for family dynamics, gender issues, cultural diversity, and individual differences
Knowledge of and the ability to utilize community resources for supporting families, and experience in navigating institutions, resources, programs, social services, and government agencies
Excellent written and oral communication skills in Spanish and English (including public speaking)
Bicultural proficiency: knowledge of Latinx culturally based world view, adaptive reasoning, and problem-solving practices of Latinx individuals, families, and community living in urban neighborhoods impacted by crime, poverty, and racial inequity.
Commitment to personal and professional development
Ability to work under pressure and meet deadlines
Computer-literate. Knowledge of basic software such as Microsoft Office suite, Google Calendar, Docs, etc.

Nice To Haves

Working knowledge and understanding of the effects of vicarious traumatization and compassion fatigue is beneficial, but not required
Knowledge of Service Point and Efforts to Outcomes (ETO) software preferred

Responsibilities

Conduct outreach, intake, and needs assessment
Screen for eligibility and completion of all enrollment criteria
Facilitate job-readiness activities, including 1:1 coaching, resume building, job exploration, and placement.
Facilitate professional development workshops and activities in collaboration with other programs and departments
Partners with WorkSource Portland Metro programs and professional development resources
Advocate and negotiate with government agencies and other community partners on behalf of clients
Build and maintain effective relationships with clients, co-workers, and community partners
Engage in client-centered, collaborative career mapping and planning
Ensure the career plan identifies and addresses client strengths, capacities, and potential barriers with respect to employment
Provide ongoing support for clients through career and life skills coaching
Provide ongoing job search and placement support
Provide retention and advancement support once the client has entered employment
Maintain knowledge of, and connect clients to, vocational and education services available for families, particularly Latino families
Maintain knowledge of services and resources to address housing stability
Participate in regular collaborative meetings, team meetings, and supervision meetings
Adhere to documentation requirements as indicated in Latino Network and WorkSource Portland Metro policies.
Model and encourage direct, professional communication
Maintain organized client records and follow the client file documentation requirements
Data entry into Latino Network case management software as well as the I-Trac database
Ensure absolute confidentiality with respect to all information regarding families served by the program
Attend Economic Justice Department staff meetings, monthly all staff meetings, and all training as required
Submit accurate, timely quarterly and other reports as requested by the supervisor, Director, and/or Executive Director
Properly document and submit program expenditures in a timely manner
Perform any additional duties as directed by the departments' leadership