Career Consultant - CDM
About The Position
The Career Coach – Career Development & Mobility (CD&M) delivers career management services to program participants according to LHH quality standards and supports sales efforts through selected account management and related activities. The role provides one-on-one coaching, training, and group facilitation, and helps ensure career development programs meet quality requirements. The Career Coach uses LHH products, tools, and portals efficiently, manages participant caseloads as business needs require, and completes associated administration accurately and on time. The Career Coach is expected to participate in professional development, including quarterly staff meetings, monthly team meetings, other professional events, and LHH training opportunities. This is a remote, part-time position with hours that vary from week to week. It reports to the NAM Director of Delivery – CD&M, with a dotted-line reporting relationship to the NAM Lead Consultant – CD&M, and has no direct reports. LHH Career Transition & Mobility provides career transition and mobility services including career coaching, personal branding, placement support, career development resources, upskilling and reskilling, and its LHH Career Studio digital and AI-enabled platform. LHH describes a commitment to equal opportunity and a workplace where people can thrive and feel engaged.
Requirements
- At least 5 years of professional business experience.
- Excellent technical skills and proficiency with MS Office, GSuite, or Apple.
- Ability and desire to learn technology quickly and embrace technology to improve service.
- Passion for delivering quality service that exceeds program expectations.
- Thorough understanding of a range of career management products and services.
- Ability to interface with, coach, and serve program participants in remote professional settings.
- Knowledge of job search, business, and resource mobilization strategies.
- Strong communication skills, especially verbal communication.
- High personal credibility and a strong set of values consistent with LHH culture.
- Optimistic attitude and intellectual curiosity.
- Strong customer service orientation and personal motivation to help others.
Nice To Haves
- Bachelor’s degree and/or HR, coaching, or related certifications preferred.
Responsibilities
- Provide one-on-one coaching, training, and group facilitation to program participants in accordance with LHH ethical and program standards.
- Deliver career development programs that meet quality requirements.
- Use LHH products, tools, and portals efficiently and to a high standard.
- Manage participant caseloads as business needs require.
- Complete associated administration accurately and in a timely manner.
- Support sales efforts through selected account management and related activities.
- Participate in quarterly staff meetings, monthly team meetings, and other professional events.
- Participate in LHH training opportunities and take an active role in personal professional development.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Additional voluntary benefits
- Employee Assistance Program (EAP)
- Commuter benefits
- 401(k) plan
- Paid sick leave or other paid leave where required by federal, state, or local law
- Holiday pay where applicable
- Growth opportunities within a global human resources leader
- Learning opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
