Career Coach

Osborne Association Inc•New York, NY

35d•$28 - $29•Hybrid

About The Position

The Osborne Association serves individuals, families, and communities affected by the criminal legal system. Through our programs, we offer opportunities for people to heal from the harm they have suffered, repair damage they have endured, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. At Osborne, we are guided by core values and shared beliefs. We honor every individual’s capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination. We are currently seeking a full time Career Coach. The Career Coach will be the primary resource for participants transitioning into the workforce, ensuring that participants succeed in their careers. The career coach will support participants to navigate career growth through training placements, ongoing support and counseling. They will also mentor participants in the pre and post employment phases of service provision.

Requirements

Bachelor’s Degree in Social Work or related field; in lieu of a degree high school diploma or equivalent and four years experience working for a non-profit agency in workforce development or related field
At least two years of experience in vocational/case management and job readiness experience
At least one year of experience working for a non-profit agency supporting young adults, with an understanding of the criminal justice environment
Experience providing direct services to people with barriers to employment
Competence in career exploration, case management, internships and job search strategies
Strong ability to gain and maintain relationships with individuals who can offer educational, vocational, internship/apprenticeship and employment opportunities
Effective oral and written communication skills, ability to pay strong attention to detail, and time management skills
Ability to work in teams and collaborate effectively with people in different functions
Strong data entry skills
Proficiency in Microsoft Office and Google Suite
Ability to take the initiative and drive for results
Ability to travel locally
Ability to communicate with all levels of the organization and build strong relationships

Responsibilities

Support participants by participating in the development of employment service plans
Conduct outreach to promote program services to ensure client referrals
Screen potential candidates for program enrollment and orient participants to the program by sharing program objectives
Conduct thorough intake screening interviews and assessments to evaluate program compatibility for potential program enrollment
Identify participant training interests that will lead to career tracks and ensure appropriate referral matching to training partners
Provide case management to participants with support and follow up through mentoring, counseling and annoying coaching
Meet with participants to address issues, challenges and successes
Document participant progress in the form of individual service entries and maintain confidential case records
Maintain relationships with external agencies to refer or obtain additional participant services
Facilitate weekly workshops addressing issues related to job readiness, professionalism and cognitive behavior
Provide monthly service outcome information and supporting documentation for reporting purposes as required by funding agencies
Attend and participate in appropriate interdepartmental and cross-functional meetings to increase awareness of job placement services and additional resources that support participants
Document all participant progress in Salesforce and DOP Connect
Attend assigned training
In-person attendance is required to collaborate with co-workers
Perform other duties as assigned