Career Coach
About The Position
Ballad Group is seeking to hire a Career Coach as a temporary position in Edmonton who is passionate about teaching, connecting, and changing the lives of those who pass through the Work Employment Readiness and Connections Program (Edmonton WERC program). The WERC program's goal is to develop and administer individually focused direct skill enhancement training and job placement to enable multi-barriered Albertans find and maintain employment. The Career Coach will have a vital role in Ballad’s Edmonton WERC program, responsible for group and individualized employment counselling. The successful candidate will also lead the development and delivery of various employment-related and life management workshops using effective learning modalities and delivery methods. The Career Coach will utilize excellent judgment to develop credible and meaningful relationships with program participants and collaborate with program team members to ensure program delivery success. Excellent communication skills, prioritization, and organization will be a necessity for this role. This position is a temporary role, that will be approximately 9 months in duration.
Requirements
- Proven experience collaborating with unemployed individuals and groups
- Proven experience building and maintaining relationships with staff and external community members
- Proven experience recruiting participants from Edmonton and area
- 1 to 3 years’ experience working in a related role
- Public speaking or group facilitation within a formal environment or on the job required
- Proven intermediate skill level in Microsoft Office and online database tools (Word, Outlook, PowerPoint, Excel)
- Proven experience in the development and customization of employment and life management workshops
- Exemplary verbal and written communication skills
- A genuine desire to build relationships with various population groups, employers, and internal/external stakeholders
- Highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure
- Ability to work independently while on a team is required
- A valid class 5 driver's license
Nice To Haves
- A bachelor's degree or college diploma in employment counselling or education is preferred
- Experience with pre-employment strategies and knowledge of the local labour market are considered assets
- Highly engaged with the Edmonton community and agencies will be considered an asset but not required
- Exposure to diversity and inclusion programs is an asset
Responsibilities
- Collaborate with program team members to develop new program material for workshop delivery
- Ensure all instructional materials and activities are relevant and align with WERC and industry standards
- Upon intake, assess individual needs from an employment lens and provide input for the individualized active service delivery plan
- Facilitate all workshops which include Life Management Workshops, Employability Workshops and Career Planning and Job Search Workshops
- Lead participants to success by creating a personalized service plan which identifies the required workshops to facilitate
- Collaborate with the Employment Specialist in finding job placement for WERC participants
- Professionally liaise with internal staff & external clients
- Creatively find solutions to ensure participant success
- Interview participants to obtain employment history, educational background and career goals
- Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
- Provide participants with information and strategies for gaining and maintaining a job and adjusting to workplace transitions
- Prepare and submit required program reports to the WERC Program Supervisor
- Update Monday.com as required for accurate participant tracking
- Positively represent the program to Ballad staff and sector stakeholders
- Promote program activities internally and externally through positive communication
- Actively seek out positive solutions to solve challenges amongst staff, participants, and partners
- Actively seek out external events to support recruitment, work experience and job placement opportunities
- Administration including maintenance of participant files, data entry, responding to incoming inquiries, preparation of materials
- Other duties that may arise from time to time and as may be assigned
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What This Job Offers
Career Level
Mid Level
Education Level
Associate degree
