Part - Time Career Coach - DWED/ABE - FY 2027

Nevada System of Higher Education

3d•Hybrid

About The Position

This part-time position works under the direction of DWED ABE program leadership and collaborates with instructional, advising, registration, workforce, and community partner teams to support adult learners as they navigate educational and workforce opportunities. The Part-Time Career Coach provides student-facing support related to program navigation, career and educational pathway information, referrals, enrollment and transition support, student follow-up, retention, and engagement. The position assists students participating in High School Equivalency (HSE), English Language Acquisition (ELA), Integrated Education and Training (IET), bridge programs, short-term workforce training, industry certification, Ability to Benefit (ATB), and other college or workforce pathways. The Career Coach may support students individually or in groups and assist with orientations, workshops, registration/intake activities, outreach, student tracking, and follow-up.

Requirements

High school diploma or equivalent.
Experience providing customer service, student support, community services, workforce services, education support, or related services.
Ability to communicate effectively with students, staff, community partners, and members of the public.
Ability to use computers, Microsoft Office applications, and electronic information or student-tracking systems.
Ability to organize work, maintain accurate records, follow established procedures, and manage multiple responsibilities.
Ability to work effectively with diverse adult learners and provide professional, student-centered customer service.
Ability to work flexible hours, which may include mornings, evenings, weekends, or off-site assignments based on program needs.

Nice To Haves

One or more years of experience in adult education, higher education, workforce development, customer service, student services, community services, or a related setting.
Experience working with adult learners, underserved populations, or multilingual and multicultural communities.
Experience assisting individuals with registration, intake, referrals, educational services, workforce training, or career-readiness activities.
Experience conducting student follow-up, outreach, orientations, workshops, or informational sessions.
Experience using student information, case management, customer relationship management, or data-tracking systems.
Knowledge of CSN, DWED, Adult Education, workforce training, career pathways, or community workforce resources.
Strong interpersonal, organizational, problem-solving, listening, and written and oral communication skills.
Ability to learn program requirements and explain processes, services, and next steps clearly and accurately.
Ability to work collaboratively while also independently prioritizing assigned responsibilities.

Responsibilities

Providing students with information about ABE, DWED, CSN, workforce training, career pathway, and postsecondary opportunities.
Assisting students with identifying next steps within HSE, ELA, IET, bridge, short-term training, industry certification, ATB, and college pathways.
Assisting students with enrollment navigation, onboarding, orientation, registration, intake, and transition activities.
Connecting and referring students to appropriate CSN departments, workforce agencies, training programs, community organizations, and other support services.
Conducting follow-up with current, inactive, transitioning, and exiting students to support persistence, re-engagement, and successful transitions.
Assisting students with career readiness activities such as resumes, interviewing, digital literacy, job-search resources, employability skills, and workplace readiness.
Facilitating or assisting with orientations, pathway presentations, career-readiness workshops, informational sessions, and student engagement activities.
Maintaining accurate student notes, referrals, follow-up information, and participation or transition information in applicable data systems.
Assisting with tracking student participation, persistence, progression, transitions, employment outcomes, and other required follow-up activities.
Assisting with collecting and reviewing student documentation related to program participation, referrals, transitions, and reporting requirements.
Supporting retention and re-engagement initiatives designed to improve student attendance, persistence, participation, and successful transition.
Participating in recruitment, outreach, and community engagement activities to increase awareness of Adult Education and DWED opportunities.
Collaborating with instructors, advisors, registration staff, workforce teams, and community partners to help students access appropriate services.
Supporting testing, registration, intake, onboarding, and other student-service activities as needed.
Assisting with student-facing materials and communications related to career pathways, workforce opportunities, registration, and program services.
Attending staff meetings, professional development activities, and program or community meetings as needed.
Performing other related duties as assigned to support the needs of Adult Basic Education, DWED, and the College.

Benefits

The College of Southern Nevada appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:
Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
Please note that applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.
If you are unable to attach the required documents to your online application or need assistance regarding the application process, please contact the Talent Acquisition team within Human Resources via email at [email protected] or call (702) 651-5800 to be directed to the appropriate Recruiter.
This position may require occasional travel to off-site locations and flexibility to work mornings, evenings, weekends, or split shifts based on program needs.
NSHE - INTERNAL APPLICANTS PLEASE NOTE
CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.
For more details on this position, please visit our website: My Career at CSN.
CSN is an Equal Employment Opportunity/Affirmative Action institution. For more information, visit http://www.csn.edu/nondiscrimination.
All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
Schedules are subject to change based on organizational needs.
CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.