Career Coach

Metropolitan Family Services • Chicago, IL

38d • $44,000 - $49,000 • Hybrid

About The Position

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. This role is for a Career Coach at our North office.

Requirements

• High School Diploma or equivalent education and six (6) years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, required.
• Demonstrated experience coaching and goal setting, required.
• Certified Workforce Development Professional Certificate preferred or must secure it within 1 year of employment, required.
• Satisfactorily pass all relevant screenings and criminal background checks.
• Driving for work required with a personally owned vehicle. Travel between sites required.
• Works effectively with diverse staff and service populations.
• Responsible for providing exceptional customer service.
• Must have exceptional organizational skills.
• Written and verbal communication skills.
• Knowledgeable in Microsoft Office but willing to learn (shows level of growth in specified period).

Nice To Haves

• Bachelor’s Degree in Human Resources Management, Business, Communications, or a related field and three (3) years of training or demonstrated experience in providing workforce development/case management services for at-risk populations, preferred.
• Certified Workforce Development Professional Certificate preferred

Responsibilities

• Perform situational assessments and vocational exploration activities.
• Assess and addresses barriers to employment. Provide supportive services where appropriate.
• Develop, implement, and monitor individual employment plans.
• Coordinate and communicate with referral sources, community-based organizations, and other workforce providers.
• Monitor employment retention, secure employment verifications, and enter proof of employment into required database.
• Works within program, grant and agency requirements to meet deadlines.
• Utilizes a team approach and works with other workforce staff to plan, implement and reach programs deliverables and goals.
• Travel to job seekers homes, worksites, community meetings, etc.
• Maintain job seekers physical and electronic files in funder required database.
• Facilitates Job Readiness Training and other group activities.
• Assists Job Seekers with creating and editing resumes and cover letters.
• Contact job seekers on a weekly basis after enrollments and gradually decreasing contact after employment placement.
• Conducts mock interviews.
• Assist in establishing employment goals.
• Other duties as assigned.

Benefits

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Retirement 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED