Career Center Navigator

Brazos Valley•Caldwell, TX

5d•Onsite

About The Position

Career Center Navigator in Workforce Development provides support to job seekers by managing and maintaining the resource room, equipping clients with the tools, guidance, and resources needed to achieve their employment goals. This role involves assisting clients with job search activities, resume building, application processes, and access to computers and other technology. The specialist offers personalized job search assistance, facilitates workshops, and connects clients with relevant services and programs to enhance their career readiness. Additionally, they ensure a welcoming, well-organized environment, maintain up-to-date information on employment resources, and track client progress and resource utilization.

Requirements

High school graduate or GED certificate.
Experience using a variety of computer software programs.
Knowledge of and the ability to learn a variety of relevant computer software programs, computer and other office equipment, and the Internet.
Ability to organize work requirements.
Excellent communications/presentation and writing skills.
Must possess and provide a valid Texas Driver's License and Automobile Liability Insurance as required by the State of Texas.
Must have access to reliable transportation in order to travel within service area.

Nice To Haves

Bilingual (English/Spanish) preferred.

Responsibilities

Manage and maintain the resource room, equipping clients with the tools, guidance, and resources needed to achieve their employment goals.
Assist clients with job search activities, resume building, and application processes.
Provide access to computers and other technology for clients.
Offer personalized job search assistance.
Facilitate workshops.
Connect clients with relevant services and programs to enhance their career readiness.
Ensure a welcoming, well-organized environment.
Maintain up-to-date information on employment resources.
Track client progress and resource utilization.
Assist customers in navigating computer-based information sources such as America’s Job Bank, Work in Texas, and My Texas Careers.
Assist customers with preparation of resumes and applications.
Explain to customers varieties of software programs available for their use.
Monitor computers and printers to ensure they are in good working order.
Perform limited troubleshooting of personal computers and submit requests for in-depth maintenance when required.
Operate and monitor use of fax, copier, and phone bank.
Obtain and maintain occupational and Labor market information.
Make career/job information available through computer and printed material.
Maintain information on self-assessment, career planning, occupations, employment opportunities, job market conditions, and other relevant trends.
Keep an accurate usage record for the Resource Room on a daily basis.
Perform data entry for various reports.
Assist in maintaining inventory of available Resource Room materials.
Responsible for the custody, care, and safekeeping of agency property and exercises control over expendable supplies.
Deliver Orientation(s) for job seekers outreached via Unemployment Insurance (UI) Profiling.
Conduct phone calls to job seekers appearing on UI and Dislocated Worker (DW) reports.
Assist with Curbside services and Virtual Lab services, if available.
Manage VOS and Work in Texas System.
Perform other related duties as assigned.