Career and Employment Consultant

Government of Alberta • City of Lloydminster, AB

5d • CA$76,613 - CA$100,492 • Onsite

About The Position

The Department of Assisted Living and Social Services leads income, employment, disabilities and community-based supports, family violence prevention, and family & community support services. The Delivery Services Division is working to help better connect Albertans to programs and services and to ensure Albertans have access to the right services at the right time through a common front-end experience whether through our contact centers or in-person offices.

The Alberta Supports Offices are looking for professionals to be a part of a team that works together to reach a common goal of helping to build Alberta's workforce. If you are a positive and energetic team player and believe in outcome-based decision-making, this may be a good fit for you. This position involves the ability to work with diverse Albertans in various stages of need and utilizes problem-solving techniques to support de-escalation/conflict resolution/negotiating and troubleshooting Albertans circumstances. It applies knowledge of human behavior theories while applying career development and employment counselling techniques to support change, growth, and development towards increased employability. Proficiency in navigating various electronic systems while effectively communicating in a multitasking environment is a valuable asset.

As a Career and Employment Consultant (CEC), you will be responsible for the assessment and eligibility determination of funding, including Income Support benefits. You will be proactive in strengthening the Alberta labour market by guiding and assisting individual Albertans with career and educational planning, as well as supporting individuals with job search activities. You will monitor and support the Albertans’ action plan by ensuring the Albertan is committed and accountable for progress towards their self-sufficiency. This position provides case management and supports individual progress in meeting the goals defined in their individual plan.

As a CEC, you will have a working knowledge of the labor market, labor trends and employment readiness supports and programs to assist Albertans attachment to employment. You may also assist employers to address labour needs by connecting job seekers to employers through recruitment events. Responsibilities involve assessment, action plan development, case management supports and ensuring Albertans have timely access to services and resources, assisting individuals in making informed career choices to enhance their employability, as well as their economic, cultural and social well-being.

As a CEC, you play a vital role in assisting Albertans at Resource Centers throughout the province. The Alberta Supports Centers offer in-person services to residents, and it is within these centers that CECs interact with Albertans to address their identified needs. The ability to meet in person and engage with Albertans directly in the center is a crucial aspect of the CEC role; CEC’s are required to be in office.

Requirements

• University graduation in Social Sciences or a related field, plus 2 years of progressively responsible related experience, OR a two-year diploma in Social Sciences or a related field, plus 4 years of progressively responsible related experience.
• Ability to work with diverse Albertans in various stages of need.
• Proficiency in navigating various electronic systems.
• Ability to effectively communicate in a multitasking environment.
• Working knowledge of the labor market, labor trends and employment readiness supports and programs.
• Ability to meet in person and engage with Albertans directly in the center.
• Assessment skills.
• Crisis intervention skills.
• Conflict resolution skills.
• Change management skills.
• Career transitioning skills.
• Ability to manage multiple technologies and priorities.
• Demonstrate initiative, flexibility, eagerness to learn, and a desire for continuous improvement.
• Reliability and a strong work ethic.
• Ownership for areas of responsibility.
• Ability to cultivate and sustain successful relationships and partnerships.
• Ability to build effective working relationships.
• Ability to network contacts and partnerships with internal and external stakeholders at all levels.
• Ability to clearly convey and receive messages to meet the needs of all.
• Ability to choose a communication style that is appropriate and effective for given situations.
• Ability to make informed decisions using critical thinking skills.
• Ability to assess options and implications to identify solutions.
• Experience and ability to deal with difficult situations in a calm and effective manner.
• Ability to work cooperatively and productively with others, across provincial zones, to achieve results.
• Ability to work in a changing work and political environment.
• Agility.
• Creative Problem Solving.
• Drive for results.
• Develop networks.
• Develop self and others.
• Systems thinking.
• Build Collaborative Environments.

Nice To Haves

• University graduation in Social Work, Sociology, Addictions, Education, Psychology.
• Experience working in social service related programs.
• Related experience with assessing eligibility for social service related programs.
• Experience providing career and employment services.
• Experience working with individuals who face barriers to employment.
• Experience with case management.
• Strong writing skills demonstrated in their resume and cover letter.

Responsibilities

• Assessment and eligibility determination of funding, including Income Support benefits.
• Strengthening the Alberta labour market by guiding and assisting individual Albertans with career and educational planning.
• Supporting individuals with job search activities.
• Monitoring and supporting Albertans’ action plans to ensure commitment and accountability for progress towards self-sufficiency.
• Providing case management and supporting individual progress in meeting goals defined in their individual plan.
• Assisting Albertans with attachment to employment by utilizing knowledge of the labor market, labor trends, and employment readiness supports and programs.
• Assisting employers to address labor needs by connecting job seekers to employers through recruitment events.
• Ensuring Albertans have timely access to services and resources.
• Assisting individuals in making informed career choices to enhance their employability, as well as their economic, cultural and social well-being.
• Interacting with Albertans directly in Alberta Supports Centers to address identified needs.

Benefits

• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree