About The Position

Manages a caseload of WIOA and RESEA participants and provides counseling and mentoring. Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions. Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness. Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals. Maintains information about area resources and employers. Ensures participant accountability and attendance; tracks and maintains employment retention goals. Provides government agencies with prompt notification that a participant has lost or reduced hours of employment. Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues. Provides information to participants on available training and/or jobs that will lead to advancement. Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts. Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued. Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency. Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level. Performs additional duties as assigned.

Requirements

  • Associate degree from an accredited university or college preferred or equivalent work experience required.
  • Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting
  • Proficient in Microsoft Office programs
  • Strong speaking and organizational/time management skills
  • Ability to maintain a high level of confidentially
  • Must be detailed oriented and timely in meeting deadlines, goals and objectives
  • Ability to address and solve customer inquiries and/or concerns
  • Ability to conduct Workshops/Orientations
  • Valid Driver's license in good standing and automobile insurance required for driving positions

Nice To Haves

  • WIOA and/or RESEA experience preferred

Responsibilities

  • Manages a caseload of WIOA and RESEA participants and provides counseling and mentoring
  • Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
  • Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
  • Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
  • Maintains information about area resources and employers
  • Ensures participant accountability and attendance; tracks and maintains employment retention goals
  • Provides government agencies with prompt notification that a participant has lost or reduced hours of employment
  • Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues
  • Provides information to participants on available training and/or jobs that will lead to advancement
  • Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
  • Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
  • Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
  • Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level
  • Performs additional duties as assigned

Benefits

  • All your information will be kept confidential according to EEO guidelines
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