Career Advisor

America Works of New York • Fresno, CA

7h • $54,000

About The Position

A socially conscious company is seeking a case manager to provide employment case management services for low-income and underserved job seekers in Fresno, CA. The ideal candidate has case management experience, enjoys working with diverse groups of people, and is a self-starter looking to play a proactive role in helping job seekers with discovering their strengths, goal-planning, and taking actionable steps towards career development.

Requirements

• Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
• One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context
• Experience developing individualized service and/or employment plans for participants preferred
• Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
• Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred
• Understanding of workforce development, employment services, and adult education a definite plus
• Strong communication skills, professional demeanor, sound judgment, and strong organizational skills

Responsibilities

• Conduct intake, eligibility screening, and job readiness assessments with participants receiving CalFresh benefits
• Conduct community outreach for resources, training, and employment opportunities
• Confer with clients to discuss their options and goals to develop an Individualized Work Plan
• Manage a caseload of clients in alignment with program processes and service delivery outcomes
• Deliver engaging workforce development and job readiness trainings for adult job seekers that relate to real-life scenarios, as needed
• Oversee, evaluate, and case note clients' performance
• Ensure appropriate data collection and entry into data system
• Support monthly and quarterly reporting
• Maintain client files in accordance with contract requirements.
• Support internal review/audit process
• Conduct on-going follow-up with candidates sent on job interviews
• Meet weekly, quarterly, and annual job placement numbers
• Establish and maintain strong relationships with current employer partners, including conducting on-site visits (when safe to do so) frequently to ensure quality of service and generate additional job orders
• Support ongoing special projects or assignments related to the CFET program
• Read/proof to detect and correct errors in spelling, punctuation, and formatting for required program documents
• Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off Package
• 401K with Employer Matching After 1 Year
• Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency
• Probationary period will be on temp staffing agency payroll

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level