Career Advisor

Action for Boston Community Development•Woburn, MA

7h•Onsite

About The Position

The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as a Career Advisor in creating a supportive and enriching environment for our community. If you are passionate about community development, and possess the required skills, we invite you to apply.

Requirements

Minimum of High School Diploma, or equivalent, required
Minimum of three years of customer service or relevant experience required.
Ability to travel between centers for meetings or coverage needs (Cambridge, Woburn, Chelsea) and to partner sites (including, but not limited to employers, job fairs, training vendors, etc.) throughout our 20 cities/towns).

Nice To Haves

An Associate’s or Bachelor’s degree in human services, public administration, business management or related field and 2 years of experience working is a career center or other related experience is preferred.
Effective communication and public speaking skills with the ability to advocate for career center customers
Bilingual skills in Spanish is highly preferred.

Responsibilities

Responsible for managing a high volume of customer interactions and meeting strict deadlines for services and data entry
Explain to customers the procedure and process for Career Center services including career planning, job development, and labor market information, training opportunities, partner services and referrals.
Provide an initial assessment for customers and assistance with developing an employment plan including goal setting.
Review customer’s work search activities, resume, labor market information and employment plan with them.
Assist customers with resume review and development, cover letter review and development, job search strategies, provision of labor market information, job referrals and referral to additional partner services.
Provide customers accurate information on compliance with unemployment insurance requirements in lay terms, reviewing their activities for compliance with unemployment insurance requirements and reporting any compliance issues.
Responsible for facilitating orientation workshops for new customers along with job search and career transition workshops for existing customers.
Input relevant customer data by following all MOSES entry policies and utilize MOSES reports.
Establish and maintain an effective working relationship with Career Center partners.
Perform other related duties as assigned from time to time.