Career Advisor

MMC GroupBandera, TX
Onsite

About The Position

Career Advisor I Location: Bandera, TX 78003 Schedule: Monday - Friday, 8:00 AM - 5:00 PM Employment Type: Full-Time Bilingual English/Spanish Candidates Encouraged to Apply Position Overview Are you passionate about helping individuals achieve their career goals and improve their quality of life? We are seeking a Career Advisor I to provide career counseling, workforce guidance, and case management services to job seekers throughout the community. In this role, you will work directly with individuals seeking employment, training, and career advancement opportunities. You will help customers identify career pathways, develop job search strategies, access workforce programs, and connect with resources that support long-term success. This is an excellent opportunity for professionals who enjoy coaching, advising, case management, workforce development, and making a meaningful impact in the lives of others.

Requirements

  • High School Diploma or GED required.
  • Strong customer service and interpersonal communication skills.
  • Experience working with diverse populations and individuals from varying backgrounds.
  • Strong organizational, analytical, and problem-solving abilities.
  • Ability to manage multiple priorities and maintain detailed case records.
  • Proficiency with Microsoft Office and computer-based systems.
  • Excellent verbal and written communication skills.
  • Ability to establish and maintain effective working relationships with customers, coworkers, community partners, and stakeholders.
  • Valid driver's license, reliable transportation, and proof of insurance.

Nice To Haves

  • Associate's degree or Bachelor's degree.
  • Previous workforce development, career counseling, case management, social services, education, or employment services experience.
  • Knowledge of workforce development programs and community resources.
  • Bilingual English/Spanish skills strongly preferred.
  • Experience assisting customers with employment readiness, career planning, or training services.

Responsibilities

  • Conduct comprehensive career assessments to evaluate customer interests, skills, abilities, employment history, and career goals.
  • Provide career counseling and coaching to individuals, including those facing significant barriers to employment.
  • Guide customers through career exploration and workforce development programs.
  • Assist participants with determining eligibility for workforce and grant-funded programs.
  • Provide labor market information, career pathway guidance, and employment trends to support informed career decisions.
  • Help job seekers develop resumes, prepare for interviews, and strengthen job search techniques.
  • Conduct mock interviews and provide individualized career planning assistance.
  • Educate customers on available training programs, educational opportunities, financial aid resources, and scholarships.
  • Refer participants to occupational training, apprenticeship programs, work-based learning opportunities, and professional development resources.
  • Prepare and submit Individual Training Accounts (ITA), work-based training requests, and supportive service requests.
  • Maintain ongoing communication and case management support for assigned customers.
  • Monitor participant progress and provide follow-up services to support successful outcomes.
  • Partner with business services teams to identify employment opportunities for participants.
  • Proactively match qualified candidates with available job opportunities.
  • Maintain accurate customer records, case notes, and service documentation within workforce management systems.
  • Ensure compliance with all local, state, and federal program requirements and quality standards.
  • Build and maintain positive working relationships with customers, community partners, and internal teams.

Benefits

  • Medical
  • dental
  • vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
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