Career Advisor Choices / SNAP / NCP

Career Team•Deep East, TX

1d•$37,000 - $41,000•Onsite

About The Position

Career Team is looking to hire a Career Advisor - Choices / SNAP / NCP who will perform professional work providing career counseling, intensive case management, and follow-up services to participants eligible for the Choices / SNAP / NCP. The Career Advisor guides jobseekers toward employment and training goals, removes barriers to success, and ensures accurate and compliant case management. Work is performed under the supervision of the Choices / SNAP / NCP Program Manager. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

Requirements

Strong communication skills and knowledge about community resources
Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
Computer literate with MS Word and Excel skills at a minimum, and the ability to learn specialized databases and software systems
Ability to work in a variety of settings with a culturally diverse customer base and be culturally sensitive
Ability to serve as a role model to customers and motivate them toward achieving goals
Ability to meet and exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational, and communication skills (oral and written)
Knowledge of the Choices / SNAP / NCP programs and other workforce program requirements
A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient, and maintaining a high level of confidentiality
A Valid Driver's License

Nice To Haves

Master’s or MBA degree
Knowledge of the Deep East Texas region and its employers, community organizations, and workforce partners
Bilingual or multilingual
Strong multitasking abilities and a proactive approach to tasks
Training in trauma-informed care, evidence-based practice, and/or whole family services

Responsibilities

Provide information and case management services to community members interested in workforce services
Complete intake and eligibility determination for the Choices / SNAP / NCP
Assess jobseekers' employment, abilities, and training needs through interviewing, testing, and other methods
Serve as a liaison between workforce development programs and community partners and resources
Enter data into Work In Texas and process clients through any participant information system as required
Stay on top of labor market trends and best practices in career and training paths
Counsel clients on available job opportunities, training programs, and other services
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
Assist participants in removing barriers to employment and training
Follow all policies, procedures, and regulations related to eligibility documentation
Maintain accurate individual case files in Work In Texas for each registered customer, ensuring each file contains all required eligibility documents and meets compliance requirements
Meet and/or exceed program benchmarks and participate in all staff-related events as required, including training, staff meetings, and individual supervision
Complete all required reports within the data management system
Approach each day and task with a "ZAG" mindset
Other duties and projects as needed