Career Advisor - Bilingual (Vietnamese Speaking)

Career Team•Brea, CA

2d•Onsite

About The Position

Career Team is a leading workforce development organization focused on transforming lives through a blend of technology and personalized services. They aim to achieve measurable outcomes for job seekers nationwide by utilizing smart software, expert trainers, dedicated case managers, job developers, and innovative partners. The organization is driven by a mission to accelerate the human condition and is seeking passionate individuals who believe in the power of technology to make a difference.

Requirements

High School Diploma or GED required
Minimum of 2 years of experience in case management, workforce development, training, counseling, customer service, or related human services.
Experience interpreting and applying policies and procedures.
Proficiency with Microsoft Office and Google Workspace (Word, Excel, PowerPoint, Outlook).
Demonstrated ability to work effectively in a fast-paced, team-oriented environment.
Strong interpersonal, organizational, time-management, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to work with a culturally diverse population with cultural sensitivity and professionalism.
Ability to motivate participants and serve as a positive role model.
Full professional fluency in Vietnamese, including the ability to communicate effectively in speaking, reading, and writing.

Nice To Haves

Post-secondary education preferred.
Experience with WIOA, TANF, or other workforce development programs.
Experience with CalJOBS or similar case management systems.
Experience in recruiting, outreach, or marketing services.
Valid California Driver’s License and reliable transportation.

Responsibilities

Provide intensive case management services to registered customers within the One-Stop Workforce system.
Conduct intake, eligibility determination, and enrollment for WIOA Title I Adult and Dislocated Worker participants.
Perform comprehensive assessments to identify skills, strengths, barriers, and employment goals.
Develop, implement, and regularly update Individual Employment Plans (IEPs) and Objective Assessment (OAs) Summaries.
Maintain regular contact with participants through in-person, virtual, and telephone appointments and provide a substantial service.
Provide quality documented case management for clients.
Provide career planning to all participants in all areas related to gaining/retaining employment and career advancement.
Provide job development and assist participants in unsubsidized job placement earning a livable wage.
Assist participants with job readiness activities, including resume development, interview preparation, job searches, and career exploration.
Provide labor market information and support participants in identifying appropriate career pathways.
Counsel participants on job opportunities, training programs, and supportive services.
Coordinate referrals to training, work-based learning activities, on-the-job training, work experience, or apprenticeships.
Complete Individual Training Account (ITA) documentation and other required forms for participants entering training.
Monitor participant progress in training or employment and address emerging barriers.
Determine eligibility for supportive services in accordance with WIOA guidelines, including making appropriate referrals, tracking progress, and maintaining attendance records.
Process and document supportive service and ITA requests accurately and timely.
Ensure services are necessary, reasonable, and appropriately documented to support employment outcomes.
Maintain accurate, complete, and timely case files in CalJOBS and other required data systems.
Ensure compliance with WIOA regulations, local and state policies, and program performance requirements.
Participate in file reviews and audits and implement corrective actions as required.
Protect confidential participant information and adhere to data privacy standards.
Provide retention and follow-up services for a twelve (12) month period, with follow-up commencing immediately after employment begins or program exit.
Collaborate with supervisors, quality assurance staff, and workforce partners to ensure coordinated service delivery.
Use Labor Market Information (LMI) to assist job seekers in making informed decisions about job training and career pathways.
Conduct orientations, workshops, job clubs, and group presentations for participants.
Participate in staff meetings, training, supervision, and professional development activities.
Meet or exceed program benchmarks and complete all required reports.
Support program initiatives, performance goals, and continuous improvement efforts.
Perform other duties and projects as assigned.