Career Advisor, Adult/Dislocated Worker

Career Team•Everett, WA

2d•Onsite

About The Position

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Requirements

Bachelors’ degree or higher or an equivalent combination of education and experience
Strong communication skills and knowledge about community resources
Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Ability to motivate career seekers towards achieving goals
Strong business acumen
Ability to meet and exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
Knowledgeable about the WIOA program and other workforce program requirements
A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
Exceptional time management skills to meet deadlines and work under pressure
A Valid Driver’s License

Nice To Haves

Master’s or MBA degree
Knowledgeable about the local region and relevant partners
Bilingual or multilingual

Responsibilities

Provide information and case management services to the community
Complete intake and eligibility determination for the workforce programs
Assess career seekers’ employment, abilities, and training needs through interviewing, testing, and other methods
Serves as a liaison between workforce development programs and community partners
Enter data into and otherwise use and process career seekers through any participant information system as required
Guide career seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Stay on top of labor market trends and best practices
Counsel career seekers on available job opportunities, training programs, and other services
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
Conduct orientation sessions, workshops, job clubs, and other group presentations for career seekers
Ability to work in a dynamic team environment - must have excellent teamwork and interpersonal skills
Follow all policies, procedures, and regulations related to eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Meet and/or exceed program benchmarks
Participate in all staff-related events as required including but not limited to training and team meetings
Complete all required reports within the data management system
Approach each day and task with a solutions-oriented and responsive mindset