Care Transition Liaison-Home Health
About The Position
As a Care Transition Liaison, you will act as a resource for patients referred to home health or hospice, facilitating their transition between the referring physician or hospital and the LHC agency. You will educate patients and families on home health and hospice practices, ensuring the agency can meet their needs and support the Care Transition Coordinator or Account Executive within the facility. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation
Nice To Haves
- LPN / LVN or licensed medical professional
- Experience in hospital, physician's office, home health, or hospice
Responsibilities
- Facilitate referral of new/existing patients to home health agency following Right of Choice
- Following choice, collaborates with Physician and/ /or Case Manager in identifying the referred patient's needs and obtains approval for admission from agency
- Obtains appropriate medical record information needed and sends to appropriate agency
- Coordinates start of care between hospital/ Physician and agency
- Under the direction of the branch, collaborates with appropriate CM and/ /or Physician for completion of order sets needed to facilitate admission
- If license allows, reduce to writing any verbal orders received from physician and follow up to have orders signed by physician
- For physician office referrals, assists with processing requests to the physician for medication refills for patients admitted to Agency, when applicable, based on licensure of employee
- Communicates to Executive Director any complaints/concerns from the Physician office/ Host Hospital. The Executive Director will follow up to ensure issues are handled appropriately
- Serves as a resource to the CM, Physician office, and patient as it relates to services that Home Health can provide
- Documenting activities and productivity within available systems including but not limited to Marketscape CRM
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
