Care Transformation Project Manager - Remote

UnitedHealth Group•Eden Prairie, MN

2h•$112,700 - $193,200•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Manager, Care Transformation will be part of a team responsible for solving some of the most complex issues facing health systems across the US. Our clients seek transformational solutions to managing clinical operations - including Care Management and Clinical Variation Reduction - to reduce cost of care, improve quality and patient outcomes, and bring innovative solutions to solve complex problems. This individual will lead opportunity analysis, solution design, financial measurement and implementation. The ideal candidate must be passionate about improving care delivery, effective at working in a fast-paced, high-energy environment, and confident in their interactions with senior leaders (C-suite), providers, and business partners. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

6+ years of experience in project management, including building and creating project /program deliverables with the ability to manage multiple complex workstreams concurrently
2+ years of provider healthcare consulting experience and/or process improvement experience in a provider environment
Experience managing workplans, budgets, and tracking metrics to assess initiative progress and overall project health
Proficient in Microsoft Office, specifically Excel and PowerPoint
Demonstrated ability to lead cross-functional teams and mentor team members
Demonstrated excellent analytical skills, including demonstrated ability to identify key issues, analyze data, and solve complex problems
Demonstrated exceptional written and verbal communication skills, including experience leading client meetings and communications
Demonstrated solid time management, organizational, and prioritization skills with proven ability to drive initiatives and work independently in a fast-paced environment
Demonstrated to be highly adept at handling ambiguity, including demonstrated conflict resolution and risk remediation skills
Demonstrated to be flexible team player, collaborative work style, and solid interpersonal skills, dedicated to contributing toward the desired outcome
Ability to travel up to 70%25

Nice To Haves

Lean Six Sigma certifications
2+ years of experience in management consulting
Experience with industrial and/or systems engineering
Experience in clinical transformation solution design and implementation resulting in significant recurring financial benefit
Experience with data management tools and/or BI tools (e.g., Tableau)
Experience in a client account growth and relationship expansion role
Experience with project turnaround/remediation
Hospital operations, case management and/or clinical variation consulting experience

Responsibilities

Oversee detailed data analytics and financial projections (e.g., , Excel), and translate findings to operational stakeholders
Perform project / program management activities, such as monitoring client scope, creating and tracking deliverables, creating status reports, identifying and mitigating risks, managing resource plans, and monitoring successful achievement of project goals
Manage multiple clients and/or complex workstreams simultaneously in a rapidly changing environment
Define and manage the creation of artifacts or deliverables that effectively summarize findings, support fact-based recommendations, and provide appropriate detail to substantiate conclusions
Present final deliverables to client executives and sponsors
Lead and collaborate with cross-functional teams, internal and external, on project approach, strategies, and work plans
Lead the design and implementation of recommended solutions
Develop sales pursuit materials and other business development activities (e.g. proposals, pricing, and Statements of Work)
Identify opportunities for client account growth and perform a leadership role in conjunction with the sales leaders to close add-on business
Lead as a brand ambassador for Optum’s full suite of products and services to meet client needs
Oversee and manage Optum Advisory team members either directly or through a matrixed, client-based environment
Communicate clear direction and delegate responsibilities to team members when needed, providing management and coaching
Build and manage relationships with client stakeholders, executives, and decision-makers, leading with influence to drive change