Care Team Nurse, Adolescent Health (RN)

People's Community Clinic • Austin, TX

13d • $32 - $41 • Onsite

About The Position

The Care Team Nurse works as a member of a care team to coordinate patient care and support patients and families in self-management, self-efficacy, and behavior change. The role assesses and manages the health needs of the patient population and communicates effectively with all patients, especially vulnerable populations. The position is located at 1101 Camino La Costa, Austin, Texas, 78752, and pays $32.00–$41.00 per hour based on experience and qualifications.

Under the direction of the Nursing Manager, the nurse coordinates care for high-risk and complex patient populations, performs assessments and interventions within scope of practice, and conducts telephone and walk-in triage using approved protocols. The nurse collaborates with providers and interdisciplinary colleagues, provides patient education and counseling, supports quality and population health initiatives, and follows applicable pharmacy, privacy, and organizational requirements.

Requirements

• Graduate of an accredited School of Nursing.
• Two to three years of related experience or training.
• Current professional license to practice in the State of Texas.
• Knowledge of patient assessment and evaluation.
• Knowledge of telephone and ambulatory care triage principles and protocols.
• Knowledge of methods for charting and maintaining accurate medical records.
• Understanding of basic concepts of patient education.
• Understanding of the theory and practice of nursing and the managed care model.
• Ability to apply professional standards in interactions with patients, peers, supervisors, case management, referral tracking, and report tracking.
• Ability to identify problems and formulate effective solutions based on facts.
• Ability to prioritize tasks and adapt to rapidly changing clinical demands.
• Ability to establish and maintain effective working relationships with diverse patient populations and healthcare professionals.
• Ability to work independently with minimal supervision while maintaining accountability.
• Ability to identify problems, analyze relevant information, and develop effective solutions.

Nice To Haves

• Ambulatory care, primary care, community health, or outpatient clinic experience.
• Experience with electronic medical records, preferably Epic.
• Bilingual English/Spanish.

Responsibilities

• Review, prioritize, manage, and act upon Epic In-Basket messages, tasks, and patient communications.
• Coordinate care activities for high-risk and complex patient populations as part of the care management team.
• Perform patient assessments and nursing interventions within scope of practice.
• Conduct telephone and walk-in triage using approved evidence-based nursing protocols and national standards.
• Collaborate with providers and interdisciplinary team members to identify patient and family needs and develop individualized plans of care.
• Provide patient education and counseling about disease management, medications, preventive health, health promotion, and provider-directed treatment plans.
• Maintain compliance with applicable federal, state, local, and organizational regulations governing Class D Pharmacy operations.
• Collaborate with providers, medical assistants, referral coordinators, pharmacists, social workers, behavioral health staff, and other healthcare team members.
• Delegate, coordinate, and refer services to extended care team members to support patient flow, operational efficiency, and provider productivity.
• Participate in quality improvement initiatives, performance improvement projects, regulatory readiness activities, and population health programs.
• Identify opportunities to improve workflows, patient care processes, operational efficiency, and patient outcomes.
• Attend required departmental, organizational, and interdisciplinary meetings.
• Support and adhere to organizational policies, procedures, and operational decisions.
• Communicate effectively with clinical staff, operational departments, leadership, and external partners.
• Ensure compliance with HIPAA and patient confidentiality requirements.

Benefits

• 18 PTO days per year and 11 paid holidays.
• Major medical health insurance coverage; most employees experience $0 in out-of-pocket medical expenses.
• Dental and vision coverage.
• Flexible Spending Accounts.
• Employer-paid life insurance.
• Employer-paid short-term and long-term disability.
• Annual training.
• 403(b) with 5% employer matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed