Care Team Medical Assistant (I-II-III, IV)

Northwest Human Services, Inc. • Monmouth, OR

7d • Onsite

About The Position

Northwest Human Services is seeking a Care Team Medical Assistant to support patient-centered care at Total Health Community Clinic in Monmouth, Oregon. The position is part of a collaborative healthcare team and works with medical providers, nursing staff, reception, behavioral health, and psychiatry teams to coordinate services and help patients navigate their care. The role supports a welcoming and organized patient experience and contributes to positive patient outcomes.

The Medical Assistant supports office visits by welcoming and rooming patients, collecting vital signs, updating medical histories, reconciling medications, and preparing patients for provider visits. The position also reviews electronic medical records, identifies preventive care needs, coordinates referrals and follow-up services, performs clinical procedures within authorized scope and training, reinforces provider-directed education, supports prevention and chronic disease management, and maintains timely and accurate clinical records and quality assurance logs.

The position is full-time, non-exempt, and based at Total Health Community Clinic, 180 Atwater St N, Monmouth, OR 97361. The schedule is Monday through Friday with rotating Saturdays. It reports to the Nursing Supervisor.

Requirements

• Education or training in a Medical Assistant, Nursing, or Medical program, or the knowledge and ability to perform assigned patient care duties.
• Current Basic Life Support (BLS) certification for Healthcare Providers.
• Ability to communicate effectively and work collaboratively with patients, providers, and staff.
• Ability to work with individuals from diverse cultures and backgrounds.

Nice To Haves

• One year of experience in a medical clinic setting.
• Medical Assistant certification (RMA, CMA, NCMOA, or NCMA).
• Bilingual English/Spanish or another language.
• Education or training that includes pharmacology and medication administration.

Responsibilities

• Welcome and room patients; obtain vital signs, update medical histories, reconcile medications, and prepare patients for provider visits.
• Review electronic medical records, identify preventive care needs, coordinate referrals, and help patients navigate follow-up services.
• Perform point-of-care testing, EKGs, vision and hearing screenings, injections, immunizations, ear irrigation, dressing applications, and other procedures within authorized scope and training.
• Reinforce provider-directed patient education and support preventive screenings and chronic disease management.
• Complete timely clinical documentation, update patient records, process orders, and maintain quality assurance logs.
• Collaborate with medical providers, nursing staff, reception, behavioral health, and psychiatry teams to coordinate services and support patient outcomes.

Benefits

• Medical, dental, and vision insurance plans.
• Short-term and long-term disability coverage, 100% paid by the employer.
• 403(b) retirement plan with a 2% employer contribution and up to a 3% employer match.
• Flexible spending account.
• Paid time off: 10 hours per month for full-time positions at 40 hours per week, increasing up to 20 hours monthly with tenure.
• 7½ paid holidays per year plus 2 paid floating holidays for full-time positions.
• Continuing education and training benefits.
• Employee Healthy Living Program, including gym membership and smoking cessation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed