Care Team Manager - $500 Sign-On Bonus

Beacon Specialized Living•Lancaster, PA

About The Position

Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead the day-to-day operations of a residential home supporting individuals with intellectual and developmental disabilities (IDD). The role provides hands-on leadership to help ensure high-quality care and maintain a safe, positive, and supportive home environment. The manager supports residential staff, oversees home operations, and helps individuals receive care consistent with their needs and plans.

Requirements

Strong communication, organization, and problem-solving skills.
Ability to coach, motivate, and hold team members accountable.
Ability to work independently while collaborating with regional and operational leadership.
Comfort working in a fast-paced, 24/7 residential environment.
Reliable transportation and ability to meet position-specific driving requirements, if applicable.
Must meet all company and state requirements for the position.

Nice To Haves

Previous experience in IDD, behavioral health, healthcare, human services, or residential services.
Previous supervisory or leadership experience.

Responsibilities

Lead and support Direct Support Professionals and residential staff.
Oversee the daily operations of the assigned home.
Ensure individuals receive care and support consistent with their individual needs and plans.
Coach, train, and provide performance feedback to team members.
Assist with recruiting, onboarding, scheduling, and staff retention.
Ensure required documentation is completed accurately and on time.
Monitor compliance with company policies, state regulations, and applicable care standards.
Support medication administration and health and safety procedures as required.
Respond to behavioral or operational concerns and escalate issues when necessary.
Build positive relationships with individuals supported, families, staff, and community partners.
Maintain a clean, safe, and welcoming home environment.
Participate in meetings, trainings, and quality-improvement initiatives.
Step in and support the team as needed.