Medical Assistant - Care Team Coordinator
About The Position
Pro Care Innovations is seeking a motivated and patient-focused Care Team Coordinator (CTC) to join our growing Chronic Care Management (CCM) team. This is an excellent opportunity for a Medical Assistant who enjoys building relationships with patients, coordinating care, and making a meaningful impact on patient health outcomes. As a Care Team Coordinator, you will serve as an ongoing point of contact for patients enrolled in our CCM program, helping them stay engaged in their healthcare journey while ensuring quality care coordination and documentation. Remote/work-from-home opportunity available.
Requirements
- Medical Assistant certification or equivalent healthcare experience required
- Strong communication and relationship-building skills
- Excellent organizational skills and attention to detail
- Ability to work independently while managing a patient caseload
- Comfortable with technology and electronic documentation systems
Nice To Haves
- Experience in Chronic Care Management (CCM), care coordination, case management, primary care, or population health is highly desirable
- Passion for helping patients improve their health outcomes through ongoing engagement and support
Responsibilities
- Build and maintain ongoing relationships with an assigned panel of CCM patients
- Conduct monthly patient outreach and care coordination activities
- Document patient interactions accurately and timely in accordance with CCM requirements
- Monitor patient needs, care plan updates, and follow-up items
- Address patient questions and concerns with professionalism and compassion
- Coordinate with providers and internal team members to support continuity of care
- Ensure all documentation meets regulatory and billing compliance standards
- Support patient retention and engagement efforts within the CCM program
- Maintain confidentiality and comply with HIPAA requirements
Benefits
- Health Insurance (60% employer-paid employee coverage)
- Dental Insurance
- Vision Insurance
- 401(k) with employer match
- Paid Time Off (PTO)
- Paid Holidays
- Professional and supportive team environment
- Opportunities for growth within a rapidly expanding healthcare organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
