Care Support Coordinator

The Children's Institute of Pittsburgh•Pittsburgh, PA

27d•Hybrid

About The Position

The Care Support Coordinator position is part of the Family Support Services team, which provides a wide array of family support services to help families and children grow stronger, from prevention and reunification services to care coordination services. All programs are built around the idea of permanency — supporting safe, nurturing, and lasting families — and putting the health and safety of the child first. This position independently develops and implements service plans that promote safety, well-being, and permanency for all assigned clients. The Care Support Coordinator provides direct, community-based services to families and children with the goal of promoting safety, stability, and well-being. This role involves assessing family needs, developing individualized service plans, supporting parenting skill development, supervising family visitation, and connecting families with appropriate community resources. The Care Support Coordinator is expected to maintain accurate documentation, adhere to regulatory standards, and work collaboratively with county and community stakeholders to support family preservation and reunification.

Requirements

Bachelor’s degree in social work or relevant Human Service field required
Minimum of one year experience working in Child Welfare
Minimum of 1 year of experience required with a related (non-Human Services) degree
Act 33/34 Clearances
FBI Clearance
Valid, current driver's license and personal automobile liability insurance with a minimum of $300,000 combined single limit coverage
Approval to verify driving history at the time of authorization and annually; approval to verify insurance coverage at the time of authorization and semi-annually
Reliable automobile with current inspection
Ability to meet physical and mental requirements of the job

Nice To Haves

No prior experience required with a qualifying Human Services degree
Experience working with diverse populations and/or individuals with disabilities preferred

Responsibilities

Assess client and family needs using formal and informal evaluations, referral documentation, and family input.
Develop and implement individualized service plans focused on safety, stability, and parenting capacity.
Complete all required documentation (e.g., service plans, progress notes, contact logs) accurately and on time using the electronic health record system.
Track and meet required billable service delivery targets.
Maintain professional boundaries and confidentiality; model ethical conduct and culturally responsive behaviors in all interactions with families, colleagues, and partners, consistent with agency values.