Care Staff Supervisor - Fountains

Hilltop Community Resources • Grand Junction, CO

9d • $20 - $21 • Onsite

About The Position

Hilltop Community Resources is a multi-faceted non-profit organization dedicated to serving the community. We are a vibrant collection of creative and driven individuals committed to the betterment of Western Colorado. For 75 years, Hilltop has provided resources and support to people of all ages and stages of life, guided by our core values: Relationship, Integrity, Courage, Inclusivity, Growth, and Fun. We prioritize a healthy and happy workplace culture, believing that work can be fulfilling and fun. This role offers opportunities for growth, connection, and team building within a culture of purpose and belonging.

Requirements

• High School Diploma or General Education Degree (GED).
• Two years of related work experience or equivalent combination of education and experience.
• Minimum 18 years of age.
• Valid Colorado Driver’s License.

Nice To Haves

• Some supervisory experience preferred.
• CPR Certificate/First Aid Certificate.
• Qualified Medication Administration Personnel (QMAP) Certification.
• De-Escalation Training.
• Hilltop’s Transportation Certification.

Responsibilities

• Overseeing staff attendance, management, and responsibilities.
• Performing daily department operations as assigned.
• Performing all duties of care staff, including protective oversight of residents, hospitality, and customer service.
• Ensuring residents and participants have a safe, stimulating, and enjoyable experience.
• Assisting with laundry, food service, and activities as needed.
• Demonstrating ethical and professional behavior aligned with Hilltop’s Assisted Living Communities (ALCs) values (Service 1 and Service 2).
• Taking ownership of the program and providing quality of care.
• Committing to the betterment and growth of ALCs by offering solutions, developing processes, promoting communication, supporting staff-to-management communication, prioritizing tasks, and actively participating in problem resolution.
• Supervising staff functions including scheduling, hiring, performance management, training, customer service, and resolving personnel matters.
• Promoting staff development by seeking input, identifying strengths and weaknesses, and addressing behaviors constructively.
• Documenting routine feedback on a regularly scheduled basis.
• Maintaining adequate staffing at all times, including covering for staff absences.
• Monitoring and processing staff timesheets for accuracy and overtime usage.
• Providing general oversight of QMAP-certified care staff to coordinate/assign duties, review documentation, perform medication cart inventory audits, review medication disposal, and ensure accuracy of Medication Administration procedures.
• Communicating resident concerns and recommending care plan changes to the appropriate individual (facility nurse, Care Coordinator or Manager, resident physician, department manager, etc.).
• Assisting the manager with program inquiries, which may include meeting with prospective families, maintaining and completing inquiry packets and forms, and entering and maintaining inquiry files in the customer relationship management software.
• Managing new program enrollments, including reviewing, gathering, creating, and faxing information to physicians and ensuring forms are returned.
• Managing Census and Daily Schedule within the assigned department.
• Assisting in directing emergency situations and making decisions in the best interest of the resident and/or employee.
• Overseeing volunteers and attending volunteer meetings.

Benefits

• Competitive Pay and Benefits
• The starting wage range for this role is $20.35-$21.36 per hour.
• Full benefits package available (details in Benefits Guide).
• Part-time and full-time schedules.
• Professional and personal development opportunities.
• A supportive and inclusive work environment.
• Meaningful work that makes a positive impact in the community and lives of others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED