Care Program Assistant

ICF

4d • $55,665 - $94,631 • Remote

About The Position

ICF is seeking a Care Program Assistant to support the mission of fostering health and well-being through effective, accountable, and compassionate human services. This role is part of a project focused on preventing sexual abuse by conducting compliance audits and technical assistance for the Office of Refugee Resettlement provider community. The team aims to identify and address clinical, behavioral health, disability-related, and psychosocial risk factors, ensuring system-wide practices, policies, and provider operations promote safe, trauma-informed, and compliant care environments to prevent sexual abuse, sexual harassment, and other forms of child abuse and neglect. This position is for a six-month duration with the possibility of extension. The Care Program Assistant will support program operations and coordination, ensuring administrative processes, data tracking, and logistical functions are executed efficiently and accurately to enable timely, compliant, and well-coordinated service delivery that contributes to safe program environments. This position is full-time.

Requirements

• Bachelor’s degree in business administration, public administration, or related field (or equivalent experience).
• Minimum of 2 years’ experience providing administrative or program support in a federal or consulting environment preferred.
• Strong organizational and time management skills with attention to detail.
• Proficiency in data tracking, reporting tools, and Microsoft Office applications.
• Comfort with ChatGPT and Copilot and other approved AI tools
• Strong interpersonal, written and verbal communication skills.
• Must be able to obtain and maintain a Public Trust Clearance.

Nice To Haves

• Knowledge of migrant/refugee issues, particularly related to children.
• Experience working for a refugee program.

Responsibilities

• Provide administrative and operational support to the program team, ensuring smooth execution of daily activities.
• Track assignments, deliverables, and timelines to support program coordination and accountability.
• Support data collection, entry, and organization to facilitate reporting and performance monitoring.
• Assist in preparation of routine reports, summaries, and documentation.
• Coordinate scheduling of meetings, trainings, and site visits.
• Manage travel requests and logistics for program staff and SMEs.
• Maintain program files, trackers, and documentation systems to ensure accuracy and accessibility.
• Support communication across team members to ensure alignment and timely information sharing.
• Assist with preparation of briefings, presentations, and other program materials.
• Act as the human in the loop first level of review for accuracy on all AI assisted work products such as meeting minutes and data synthesis.

Benefits

• ICF is an equal opportunity employer.
• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level