Care Path Manager

ALTER MANAGEMENT•Dana Point, CA
•$71,000 - $73,000•Onsite

About The Position

At Alter Behavioral Health, leadership is more than oversight — it’s influence, accountability, and compassion in action. As a Care Path Manager (Case Manager), you play a critical role in shaping both the client experience and the performance of the team supporting them. This role is ideal for a strong, people-focused leader who thrives in a fast-paced residential setting and is passionate about delivering high-quality behavioral health care.

Requirements

  • Strong leadership presence with the ability to motivate and guide teams
  • Compassionate, accountable, and solutions-oriented
  • Comfortable making decisions in a fast-paced, dynamic environment
  • Knowledgeable in residential mental health operations and regulatory standards
  • Committed to maintaining a safe, ethical, and client-centered environment
  • High School Diploma required
  • At least three (3) years of experience in behavioral health, case management, or residential treatment
  • Valid California Driver’s License required
  • CPR & First Aid certification required (or ability to obtain prior to start)
  • Must pass Live Scan fingerprint clearance
  • Must be legally authorized to work in the United States
  • Frequent walking, standing, bending, and movement throughout residential facilities
  • Ability to navigate multi-level homes, including stairs
  • Ability to lift and carry up to 25 pounds
  • Ability to safely intervene in crisis situations using trained techniques
  • Ability to operate computers and documentation systems

Nice To Haves

  • Experience in residential treatment or mental health program operations
  • CADAC-1 or equivalent certification
  • Knowledge of trauma-informed care practices
  • Experience working with multidisciplinary teams
  • Familiarity with EMR systems
  • Bachelor's or Master's Degree preferred
  • At least one (1) year of leadership or supervisory experience preferred

Responsibilities

  • Provide compassionate, individualized support to clients throughout their treatment journey
  • Monitor client progress and ensure alignment with treatment goals
  • Collaborate closely with clinical staff to support therapeutic programming and client outcomes
  • Represent client needs in treatment planning and interdisciplinary discussions
  • Support continuity of care and coordination across services
  • Promote adherence to program structure, expectations, and care plans
  • Respond promptly and effectively to behavioral or emotional escalations
  • Utilize de-escalation techniques and involve clinical leadership when appropriate
  • Ensure a safe, structured, and therapeutic residential environment
  • Supervise, coach, and support Care Coordinators in daily responsibilities
  • Provide real-time feedback, performance guidance, and mentorship
  • Assist with hiring, onboarding, and ongoing staff development
  • Oversee daily residential operations to ensure efficiency and consistency
  • Maintain accurate documentation and support audit readiness
  • Ensure compliance with DHCS, DSS, and Joint Commission standards
  • Facilitate house meetings and support admissions and discharges
  • Coordinate communication between departments to ensure continuity of care
  • Support implementation of policies, procedures, and best practices

Benefits

  • Medical, dental, and vision insurance with employer contribution
  • 401(k) with employer match up to 6%
  • PTO & CA Paid Sick Leave
  • Gym membership/wellness reimbursement (up to $50/month)
  • Ongoing training and leadership development opportunities
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