Care Partner - 2 West

Chesapeake Regional Healthcare•Chesapeake, VA

2d•Onsite

About The Position

The Care Partner is responsible for assisting the nurse in providing patient care and for serving as a receptionist for the nursing unit with clerical/transcription duties. Activities are based on the unit's specific needs and are performed within the scope of education, training, and experience of the Care Partner. These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.

Requirements

Reading comprehension skills
Writing ability
Verbal communication skills
High school diploma or GED equivalent is required if no post-high-school education (certifications or licenses) can be verified.
One year of similar or like work experience in a healthcare setting required.
Current BLS certification within 90 days.

Nice To Haves

Successful completion of a Care Partner certification course, CNA course or program.
Certified Nursing Assistant license preferred.

Responsibilities

Demonstrate accuracy in taking vital signs, measuring intake/output, and completing activities of daily living as directed; document data via the electronic medical record
Demonstrate competency in determining orthostatic blood pressures
Perform blood glucose monitoring
Collect, transport, and perform data entry for lab specimens per policy
Obtain blood products from Blood Bank per policy
Effectively notify nurse of pertinent changes in patient's condition
Maintain/stock adequate supplies and equipment to include but not limited to patient rooms, med room supplies, and emergency airway supplies at bedside
Follow established routines and utilize supplies and equipment in a cost-effective manner
Process MD orders promptly and accurately via the electronic medical record
Provide clerical assistant for patient admissions, transfers, and discharges
Operate the computer order entry system accurately; utilizes downtime processes and procedures when required
Relay urgent orders immediately to the appropriate staff member
Coordinate scheduling of diagnostic and therapeutic services for patients
Serve as receptionist for the nursing unit
Manage phones and other communication systems to provide effective and timely communication
Take and deliver messages accurately and in a time appropriate manner
Keep work area neat and orderly
Maintain and order forms, office supplies, and dietary supplies as needed in a cost effective manner
Assist with safety during emergencies; direct hallway traffic
Demonstrate familiarity and competence with completing necessary procedures: Transportation arrangements for patients going to other hospitals, COBRA forms for transfer, Supporting safe transitions of care; copying chart to be sent with patients during transfers, Pick up blood and blood products from the lab
Maintain a working knowledge of equipment
Maintain and promote effective relationships with peers, physicians, other hospital departments, patients, and families
Utilize excellent verbal, nonverbal, and written communication
Maintain accountability for intradepartmental communication
Effectively communicate with all patient populations based on their age and developmental needs
Effectively communicate patient needs with the nurse caring for the patient
All procedures/interventions must be reported to the responsible Nurse or Charge Nurse
All patient responses to any intervention/procedure are reported to the appropriate Nurse or Charge Nurse
Assure a safe environment for patients, staff, and visitors by following all safety precautions and procedures in the performance of job duties
Adhere to patient safety and identification policy and procedures
Provide a safe area for all patients, ensuring that side rails are up as needed, and call lights are given to each patient
Identify patients at risk for injury and participate in instituting measures to prevent/reduce the risk
Adhere to Age Appropriate Protocols in order to ensure patient safety based on development needs
Contribute to prevention of infectious diseases among employees, patients, and visitors by adhering to Infection Control policies and procedures
Complete employee accident reports
Respond to patient monitor alarms and call bells in a timely fashion
Initiate timely emergency measures as appropriate according to role responsibilities
Be constantly aware of noise level in the department and keep noise at a minimum to provide a quiet area for the patient population
Provide a calm, reassuring atmosphere for the patient, significant others, and family
Demonstrate the ability to ensure compliance with policies and procedures
Demonstrate the ability to effectively communicate the vision, mission and goals of Chesapeake Regional Medical Center, including hospital and unit specific dashboards
Demonstrate the ability to contribute to a healthy, collaborative, open work environment that is conducive to teamwork and encourages communication
Demonstrate the ability to follow administrative protocols
Demonstrate constructive and effective relationships with staff, peers, and customers
Emphasizes the team approach to work
Organize and reprioritize work based on patient needs, available resources, and unit requirements
Support compliance with hospital accreditation, state licensure, and other external accrediting agency requirements
Respond positively to change; show willingness to learn new ways to accomplish work
Attend required hospital-wide orientations, meetings, and in-services
Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care