Care & Operations Specialist I (Medical Assistant) Pediatrics

Heritage Valley Health System•Chippewa Township, PA

155d•Onsite

About The Position

We are looking for a dynamic Medical Assistant in our HV Pediatric Chippewa location. Strong customer service/patient experience is required. Previous medical office and phone triage experience preferred. Eligible candidates must have excellent attention to detail skills and the ability to effectively function in patient registration and clinical areas as scheduled.

Requirements

High School graduate or equivalent.
Excellent communication and customer service skills.
Knowledge of communication procedures, typing and computer skills.
CPR Certification.
Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.

Nice To Haves

Medical Assistant diploma or degree program.
Minimum of 1 year of experience in a health care organization or an equivalent combination of education and experience.
Previous medical office and phone triage experience.

Responsibilities

Performing multiple day-to-day administrative and clinical functions to support the operations of the office including greeting and checking in/checking out patients, verifying insurance coverage, reviewing patient registration, answering telephones, taking and returning messages, scheduling and/or confirming appointments.
Handling heavy phone call volume; may assist with phone triage under the direction of RN and HV Peds providers.
Rooming patients, collecting vital signs and patient history, collecting specimens and may administer injections and medications as directed by provider in addition to other clinical tasks.
Serving as a liaison between providers, physician offices, medical facilities and customers.