Care Navigator - New York License Required

HealthSnap

6d•$21 - $29•Remote

About The Position

As pioneers of the next generation of healthcare, we are seeking a highly motivated, compassionate candidate dedicated to clinical excellence for our Care Navigator position to directly impact patient health through HealthSnap’s remote care solutions. We are hiring New York-certified LPN/LVNs to support patients who are enrolled in chronic care management and/or remote patient monitoring programs. This is done in partnership with the patients’ care team which may include primary or specialty physician practices or healthcare systems. Successful candidates will bring experience in educating patients on chronic diseases such as hypertension and diabetes. This is a full-time 40-hours-per-week role Monday-Friday. As a Care Navigator, you will be trained in HealthSnap’s remote patient monitoring platform and will be responsible for communicating with enrolled patients in conjunction with the patient’s care team. Care Navigators typically have an assigned group of patients for which the Care Navigator is responsible for reaching throughout the month. Care Navigators also assist with other patients or patient tasks as assigned. Above all else, you will play an essential role in establishing a relationship with assigned patients that allows you to empower them to manage their chronic illnesses and improve their health.

Requirements

A current, valid, and in good standing New York Nursing License (LPN/LVN)
High level of computer literacy, comfortable learning and using digital health portal
Employee must have a HIPAA-compliant area to work remotely
Employee must have a distraction-free work environment
Employee must provide reliable internet of 100mbps download minimum and 10mbps upload minimum

Nice To Haves

Additional Compact Nursing License Preferred
3+ years of experience in cardiology practice (preferred) or primary care practice, home care, or chronic care management
Experience in remote monitoring and/or virtual care management program(s) (preferred)
A current, valid, and in good standing Multistate/Compact Nursing License (Preferred)

Responsibilities

Communicating with enrolled patients in conjunction with the patient’s care team.
Reaching out to an assigned group of patients throughout the month.
Assisting with other patients or patient tasks as assigned.
Establishing a relationship with assigned patients that allows you to empower them to manage their chronic illnesses and improve their health.
Conducting virtual consultations with patients, focusing on patient education for lifestyle and behavior as it relates to clinical status.
Reviewing and responding to remotely transmitted patient data such as blood pressure, blood glucose, weight, and pulse oximetry, following approved partner workflows.
Documenting patient communication in patient records.
Assisting patients in setting up their device.
Working collaboratively with other team members when help is needed.