The Care Navigator is responsible for coordinating and navigating medical and social service to support community individuals in care access and adherence based on an individual’s resources. In addition to other duties, this position is responsible for: Engages, counsels, manages, motivates and effectively works with high-risk, vulnerable patient population, including chemically dependent persons. Engages, counsels, manages, and effectively works with persons in crisis. Engages the community to locate individuals requiring health care that are not currently accessing or adhering to services Completes assessment an assessment of client’s strengths, needs, abilities and preferences. Develops an individual plan of care and/or transition plan based on identified client’s needs. Provides direct support to clients in implementing activities to meet case plan goals and objectives Arranges for services through linkage, referral and navigation services Provide supports to initiate and follow through with appointment and requirement for health care and ancillary support services, including attending appointments Provides HIV, STD, Medical Adherence and Risk Reduction Education to individuals Guides clients in apply and accessing eligible benefits Prepare and facilitate groups including life skills, social rehab and psycho-educational Supports clients in communication with external and internal providers Meets with internal and external interdisciplinary treatment team members to coordinate client services and documents outcomes of meetings, including hospitals, health department and medical providers Submits all documentation in an accurate and timely manner. Achieves and maintains program established productivity levels. Promotes program refinement, understands client/public need and effectively participates in all assigned meetings. Other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees