Care Manager - as needed

Riverside Hospital • Hampton, VA

1d • Onsite

About The Position

This position requires demonstrated experience and/or training in the assessment and treatment of adolescents and adults seeking psychiatric and/or chemical dependency treatment. Working under the supervision of the Manager/Director, the role collaborates with the healthcare team to coordinate patient care across the continuum. The Care Manager promotes effective utilization and monitoring of healthcare resources and leads the interdisciplinary team to achieve optimal quality, clinical, and resource outcomes. Responsibilities include performing and completing all medical record documentation and other written assignments (CM Screening Form) as outlined in department/hospital policy. The Care Manager also serves as the court services liaison and is an integral part of the multidisciplinary treatment team. This role is responsible for discharge planning to ensure aftercare plans align with patient goals and are in accordance with Riverside Health System's standards of excellence, facility goals, and strategic plans. The position utilizes the ACMA scope of Services and Standards of Practice as a foundation for Care Management and completes annual competencies to ensure evidence-based care. Non-Registered Nurse and Non-Social Work staff are required to convey discharge plans with their supervisor and the entire interdisciplinary team.

Requirements

• Bachelors Degree in Counseling, Psychology, Social Work, Sociology, or related field
• 1 year Clinical Experience
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days
• First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days

Nice To Haves

• Masters Degree in a Healthcare related field, such as MSW, MS, MA, M.ED, counseling, Psychology, Social Work or related field
• ACMA/CCM Certification
• Licensed Clinical Social Worker (LCSW) - Virginia Department of Health Professions (VDHP)
• Licensed Masters Social Worker (LMSW) - Virginia Department of Health Professions (VDHP)
• Licensed Professional Counselor (LPC) - Virginia Department of Health Professions (VDHP)
• Marriage and Family Therapist - American Association for Marriage and Family Therapy
• Resident in Counseling - Virginia Department of Health Professions (VDHP)
• Resident in Marriage and Family Therapy (RMFT) - Virginia Department of Health Professions (VDHP)

Responsibilities

• Takes on additional work and/or assists others in the completion of their work during periods of high census and heavy workloads.
• Provides quality and clinically sound care coordination and discharge planning reflective of the patient’s status and age, treatment needs, as described in the policy and procedure guide.
• Actively coordinates and documents patient care with referral and payor sources.
• Demonstrates excellent customer service in person and via telephone, projecting a professional image at all times.
• Serves as the initial point of contact for patients, families, and referral sources and assures they are active participants in the treatment planning process.
• Identifies process improvement opportunities related to efficiency, appropriateness, productivity and/or coordination of activities/services with other departments and personnel.
• Uses non-patient care time in productive ways that benefit patients, residents, department, and facility.
• Collaborates as an active member of the interdisciplinary treatment team.
• Communicates patient, resident, family needs to physicians accurately and completely.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level