Care Manager for a Home Care Agency in Hall County and Northeast GA

HomeWell Care Services GA268•Gainesville, GA

29d

About The Position

We are a growing home care provider agency serving adults with disabilities and seniors across Hall County and Northeast Georgia. We are seeking a motivated, compassionate, and experienced Care Manager to join our team and serve as the cornerstone of our client and caregiver experience. This is a relationship-first role. The right candidate will be someone who genuinely cares about the people they serve — and understands that building trust with clients, families, and caregivers is what drives everything else: quality of care, retention, and organic growth. This role is right for you if: You thrive in a field-based, people-centric environment. You have a track record of building genuine relationships in senior care. You understand the home care model — or have hands-on facility experience with seniors. You can balance compassion with accountability — for clients, families, and caregivers alike. You see growth opportunities naturally and aren't afraid to pursue them.

Requirements

Minimum 2–3 years of experience in home care, assisted living, memory care, skilled nursing, or a comparable senior care setting
Strong interpersonal and communication skills — both verbal and written; comfortable with families, seniors, and clinical professionals
Demonstrated ability to manage relationships with multiple stakeholders simultaneously
Scheduling and organizational competence with the ability to handle shifting priorities calmly and effectively
Reliable transportation and willingness to travel throughout Hall County and Northeast Georgia
High degree of empathy, professionalism, and discretion when working with vulnerable populations

Nice To Haves

LPN or RN licensure — aide supervision, and higher-acuity client management
Existing referral network in Hall County or surrounding NE Georgia communities (physicians, hospitals, rehab facilities, senior living)
Experience with home care software such as ClearCare / WellSky, Alayacare, or similar platforms
Prior experience in a client-facing growth or sales role within healthcare or senior services

Responsibilities

Serve as a point of contact for clients and their families from intake through ongoing care and maintain communication
Develop individualized care plans in collaboration with the client and family based on in-home assessment and maintain the plan as needs change
Build strong, respectful relationships with caregivers — understanding their strengths, preferences, and availability
Coordinate and manage shift schedules, ensuring consistent coverage and appropriate client-caregiver matching
Identify opportunities to expand services within the existing client base as needs evolve
Build and maintain relationships with referral sources: physicians, discharge planners, senior living communities, and social workers throughout Hall County and NE Georgia
Represent the agency at community events, health fairs, and senior center programs
Track and report on growth activities, referral sources, and conversion rates
Ensure care plans are followed and updated as client needs change
Collaborate with family members, physicians, and other care team members as needed
Monitor for signs of client decline, safety risks, or hospitalization risk factors — escalating appropriately