Care Manager, LTSS (RN) - Field travel in Dodge County, WI

Molina Healthcare•Beaver Dam, WI
•$26 - $51

About The Position

The Care Manager, LTSS (RN) provides support for care management and care coordination activities specific to long-term services and supports (LTSS). The role collaborates with a multidisciplinary team to coordinate integrated care across the continuum for members with high-need potential, help members progress toward desired outcomes, and contribute to quality, cost-effective care. The position includes field travel in Dodge County, Wisconsin, with an estimated 25–40% local travel based on state and contractual requirements.

Requirements

  • At least 2 years of health care experience, including at least 1 year in care management, managed care, or a medical or behavioral health setting, and at least 1 year working with persons with disabilities, chronic conditions, substance abuse disorders, and LTSS; an equivalent combination of relevant education and experience may qualify.
  • Active, unrestricted Registered Nurse (RN) license in the state of practice.
  • In some states, a bachelor's degree in a health care-related field may be required, depending on state or contractual requirements.
  • Valid, unrestricted driver's license, reliable transportation, and adequate auto insurance for job-related travel, unless otherwise required by law.
  • Ability to work proactively and with attention to detail.
  • Knowledge of community resources.
  • Ability to work in varied settings and adjust approach when working with diverse populations, personalities, and personal situations.
  • Ability to work independently with minimal supervision and demonstrate self-motivation.
  • Responsiveness across communication channels and ability to remain calm in high-pressure situations.
  • Ability to develop and maintain professional relationships.
  • Time-management and prioritization skills, ability to focus on multiple projects simultaneously, and adaptability to change.
  • Problem-solving skills.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office suite and applicable software programs.
  • In some states, at least 1 year of experience working directly with individuals with substance use disorders is required.

Nice To Haves

  • Certified Case Manager (CCM).
  • Experience working with populations that receive waiver services.

Responsibilities

  • Complete comprehensive member assessments within regulated timelines, including in-person home visits when required.
  • Facilitate comprehensive waiver enrollment and disenrollment processes.
  • Develop and implement care plans, including waiver service plans, in collaboration with members, caregivers, physicians, other appropriate health care professionals, and member support networks.
  • Monitor care plans on an ongoing basis, evaluate effectiveness, document interventions and goal achievement, and recommend changes.
  • Promote integration of behavioral health care, LTSS, and home and community resources to enhance continuity of care.
  • Assess medical necessity and authorize appropriate waiver services.
  • Evaluate covered benefits and advise members regarding funding sources.
  • Facilitate interdisciplinary care team (ICT) meetings for service approval or denial and informal ICT collaboration.
  • Use motivational interviewing and Molina clinical guideposts to educate, support, and motivate members during contacts.
  • Assess barriers to care and coordinate care and assistance to address psychosocial, financial, and medical concerns.
  • Identify critical incidents and develop prevention plans to help assure member health and welfare.
  • Provide consultation, resources, and recommendations to peers as needed.
  • Handle complex member cases and medication regimens when assigned to care manager RNs.
  • Conduct medication reconciliation as needed.

Benefits

  • Competitive benefits and compensation package.
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