Children's Care Manager
About The Position
Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. The Care Manager (Children’s Health Homes) provides Care Management services to youth between the ages of 5-21 who reside in Monroe County and are Medicaid eligible. These youth have a mental health diagnosis, complex trauma, or chronic conditions that affect their daily functioning. This work is done in a community-based setting and includes regular home visits and collaboration with family and team members. The Care Manager must possess strong communication and written skills, and the ability to form and maintain positive relationships. This role requires fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan.
Requirements
- A Bachelor’s of Arts or Science degree with two years’ related experience, or
- A Master’s degree with one year of related experience; or equivalent experience in lieu of education.
- Valid NYS driver’s license in good standing and has use of an automobile.
- Ability to work evening hours as needed.
- Ability to develop strong working relationships with clients, families and service providers.
- Ability to engage, plan, communicate and understand youth and families.
- A strong understanding of children’s Mental Health issues.
Nice To Haves
- A strong knowledge of Children’s Mental Health preferred.
Responsibilities
- Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed.
- Demonstrates, promotes and practices cultural competency towards clients through respect and understanding.
- Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family.
- Consistently maintains positive relationships with clients/families and other service providers in the community.
- Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need.
- Maintains the required amount of billable services for each youth on their caseload.
- Facilitates the development of a Care Team and carries out and individualized and strength-based Plan of Care.
- Assists families in managing and planning for safety needs and creating individualized safety/support plans.
- Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions.
- Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc.
- Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community.
- Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed.
- Will complete the CANS-NY assessment for all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc.
- Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards.
- Ensures documentation is accurate and completed on time.
- Participates in regular weekly supervision.
- Remains current in the field, and supports best practice models within the program.
- Participates in ongoing training and professional development provided by the agency.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
