Care Manager (Lafayette, IN / Field-based)

FreedomCare•Lafayette, LA
•Hybrid

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry. We support patients by enabling them to choose a caregiver for in-home care across the U.S. Our values include service, empathy, ownership, integrity, and a positive attitude. We are seeking a Care Manager for our team in Indiana. This is a field-based role requiring travel throughout the greater Indianapolis, IN area. The Care Manager will be a key part of our Indiana operations, responsible for conducting orientations, assessing new patients, and training caregivers to ensure high-quality service delivery.

Requirements

  • 2+ years of experience working with frail or elderly disabled adults and caregivers
  • Valid driver’s license with an insured vehicle for travel within the state
  • Excellent verbal and written communication, organizational and time management skills
  • Strong critical thinking and problem-solving skills
  • Proficient in Microsoft (i.e., Word, Excel, Outlook)
  • Excellent training skills
  • Team-player mentality

Nice To Haves

  • Previous field experience in a medical or case management environment
  • Experience with data input, case review/case note entry; Salesforce experience is a plus
  • Hands-on experience in home care
  • Working knowledge of ADL/ IADL assessments

Responsibilities

  • Evaluate the home care needs of the client
  • Assess the environment
  • Assess the fitness of the caregiver to provide the care
  • Conduct home orientations involving signing of paperwork
  • Perform initial assessments during orientations
  • Conduct periodic supervisory visits / check-ins for on-care cases
  • Train caregivers / patients as required per case
  • Interact with the patient's care manager as needed
  • Engage in interdisciplinary meetings with care managers, caregivers, and patients
  • Collaborate in care and communicate impressions of cases to appropriate staff
  • Critically assess procedures and implement improvements for evaluation of cases, feedback to appropriate parties, and training of caregivers
  • Wear multiple hats as operations develop
  • Travel within the state of Indiana (reimbursement for mileage and expenses)

Benefits

  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Fun company events
  • Ongoing learning opportunities
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