Care Manager (Gwinnett & Lawrenceville, GA / Field-based)

FreedomCare•Lawrenceville, GA

6d•Remote

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry. We support patients by enabling them to choose a caregiver for in-home care. Our mission is nationwide, and we are looking for a Care Manager for our team in Georgia. This role requires fieldwork in the Gwinnett/Lawrenceville, GA area. Structured family caregiving is an arrangement where a patient lives with a principal caregiver who provides daily support based on the patient's needs. The goal is to provide necessary care while promoting the patient's independence in a home environment, offering a range of care options as their needs evolve. This service is designed for individuals who meet nursing facility-level care needs, aiming to preserve the patient's dignity, self-respect, and privacy. The Care Manager will be a vital part of our operations in Georgia, responsible for performing orientations, assessing new patients, and training caregivers.

Requirements

2+ years of experience working with frail or elderly disabled adults and caregivers
Previous field experience in a medical or case management environment, preferred
Experience with data input, case review/case note entry; Salesforce experience is a plus
Hands-on experience in home care, preferred
Working knowledge of ADL/ IADL assessments
Valid driver’s license with an insured vehicle for travel within the state
Excellent verbal and written communication, organizational and time management skills
Strong critical thinking and problem-solving skills
Proficient in Microsoft (i.e., Word, Excel, Outlook)
Excellent training skills
Team-player mentality

Nice To Haves

Previous field experience in a medical or case management environment
Salesforce experience is a plus
Hands-on experience in home care

Responsibilities

Home orientations involving signing of paperwork
Initial assessments during orientations
Periodic supervisory visits / check in for on-care cases
Training caregivers / patients as required per case
Interacting with the caregiver and other stakeholders, as needed
Engaging in interdisciplinary meetings with the care managers, caregivers, and patients
Collaborate in the care practice and communicate impressions of cases to appropriate staff
Critically assess procedures and implement improvements for evaluation of cases, feedback to appropriate parties, and training of caregivers
Wear multiple hats as operations develop
Travel within the state of Georgia (Atlanta Metro Area)