Care Manager

Clarvida - California • Anaheim, CA

23d

About The Position

The Care Manager provides outreach, information and referral, care management, and mental health and rehabilitation services to clients, including counseling, crisis intervention, skill training, and coordination and monitoring of assessment, treatment planning, and follow-up. The role conducts client intakes and evaluations, develops plans of care with clients’ participation and consent, and supports clients in accessing and using community resources and services. The position also maintains required documentation and professional standards, develops working relationships with agencies and providers, and may transport clients and handle on-call or after-hours duties as assigned.

Requirements

• Two years of equivalent prior case management experience.
• Valid California driver’s license and auto insurance.
• Current CPR certification.
• Proof of education.
• Strong interpersonal skills, excellent prioritization and organization skills, and good written and verbal communication skills.

Nice To Haves

• B.A. or B.S. degree in human services, psychology, or a related field.
• One year of related experience in behavioral health.
• Established community resource connections.

Responsibilities

• Conduct intakes and comprehensive evaluations of each client’s life situation, problems, and needs; prepare a detailed plan of care with the client’s participation and consent.
• Coordinate services by helping clients implement their plans of care, facilitating access to community resources, and monitoring the effectiveness of support services and participation by clients and providers.
• Maintain regular client contact, including home visits, and provide personal support, consultation, confrontation, intervention, guidance, and instruction as necessary.
• Maintain daily records of work activities, service progress notes, and billing forms in accordance with company and government standards, Short Doyle/Medi-Cal requirements, and program requirements.
• Conduct outreach and provide information and referral services to people who do not require or qualify for case management.
• Maintain HIPAA compliance, ethical standards, and professional boundaries with staff and clients.
• Provide temporary intervention to former clients as needed.
• Develop and maintain professional working relationships with agencies and service providers.
• Participate in management, staff, and client meetings and required training activities.
• Meet monthly productivity requirements, documentation standards, and filing deadlines.
• Transport clients to support community relationships; use a personal car or vehicle as required.
• May handle on-call phone or after-hours duties as assigned.
• Perform other duties as assigned or necessary to support the department, program, office, or company.

Benefits

• Paid vacation days that increase with tenure.
• Separate sick leave that rolls over each year.
• Up to 10 paid holidays.
• Medical, dental, and vision benefit plan options.
• DailyPay access to daily earnings.
• Training, development, and continuing education credits for licensure requirements.
• 401(k).
• Free licensure supervision.
• Employee Assistance Program.
• Pet insurance.
• National discounts on shopping, travel, Verizon, and entertainment through Perks @Clarvida.
• Mileage reimbursement.
• Company cellphone.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level