Care Manager

Housing Works • New York, NY

6d • $21 - $24 • Onsite

About The Position

The Care Manager will provide all aspects of care coordination for SAMHSA Health Pathways clients: complete initial enrollment (all required SAMHSA and program forms/assessments, including the SURPT Tool), develop care plans, promote compliance with appointments and treatment regimens, and encourage self-sufficiency. The Care Manager will assist clients to access services, such as primary care, substance use treatment, mental health counseling, transportation, intensive care management, housing and vocational/educational resources, through phone calls to clients and providers, and home visits when needed. The Care Manager will conduct HIV and Hep C testing for all clients. The Care Manager will also participate in outreach events as needed. All duties are carried out in person, on site.

Requirements

• Bachelor’s Degree required, plus 2 years of case management experience preferred
• Knowledge of HIV/AIDS, homelessness, trauma, substance use and mental illness, and LGBT issues preferred
• Good problem-solving skills and ability to work autonomously

Responsibilities

• Provide supportive case management to SAMHSA Health Pathways clients, with a focus on providing access to and support for the SMI/co-occurring disorder population.
• Provide care coordination on an ongoing basis with other service providers, and participate in medical case conferences to promote integrated care.
• Follow up with the client and the referral provider to ensure that appointments are kept and that the patient is re-engaged in care and referred to needed treatment/prevention.
• Conduct HIV and Hep C testing as needed
• Perform various administrative duties, including updating the client list and outreach logs; assisting with outreach calls, and scheduling intakes and follow ups.
• Maintain essential data for reporting and program evaluation in eICare and SPARS, including program enrollment, progress notes, care plans, referral activity, and updating contact information.
• Complete UND enrollments and PrEP referrals as determined by client need
• Promote sexual health and wellness through the use of risk neutral approaches and evidence-based interventions
• Facilitate evidence-based interventions and groups
• Build and maintain resource lists for external services and emergency services (i.e., housing, domestic violence, food pantry)
• Participate in scheduled supervisory sessions with the Program Coordinator, Assistant Director, and other Departmental Leaders as needed
• Participation in youth community events, such as Kiki balls, outreach events, testing events, etc.
• Attend IDT meetings and daily huddles and complete updated info by due date in preparation for meeting.
• Facilitate groups and EBIs.
• Enter all case record documentation, including progress notes, within 48 hours of service delivery.

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees