Care Manager

Clarvida•Anaheim, CA

21d•Onsite

About The Position

The Care Manager provides outreach, information and referral, care management, and mental health and rehabilitation services to clients. Services include counseling, crisis intervention, skills training, and coordinating and monitoring client assessments, treatment planning, and follow-up. The role includes conducting client intakes and evaluations, developing plans of care with client participation and consent, coordinating community resources and support services, and providing ongoing professional support. The Care Manager maintains service documentation and billing records in accordance with company, government, Short Doyle/Medi-Cal, and program requirements; maintains HIPAA standards and professional boundaries; develops working relationships with agencies and providers; and participates in meetings and training. The position requires transportation of clients using a personal vehicle, with mileage reimbursement, and may include assigned on-call or after-hours duties. The monthly productivity requirement is 100 hours.

Requirements

A B.A. or B.S. degree in human services, psychology, or a related field.
Two years of equivalent prior case management experience.
Valid California driver's license and auto insurance.
Current CPR certification.
Proof of education.
Strong interpersonal skills, excellent prioritization and organizational skills, and good written and verbal communication skills.
Ability to use a personal car or vehicle to transport clients.
Ability to meet a monthly productivity requirement of 100 hours.

Nice To Haves

One year of related behavioral health experience is preferred.
Established community resource connections are preferred.

Responsibilities

Conduct client intakes and comprehensive evaluations of each client's life situation, problems, and needs; prepare a detailed plan of care with the client's participation and consent.
Coordinate services by assisting clients with implementing their plans of care, linking them to community resources, and monitoring the effectiveness and participation of clients and providers in support services.
Maintain regular client contact, including home visits, to provide personal support, consultation, confrontation, intervention, guidance, and instruction as needed.
Maintain daily work records, service progress notes, and billing forms in accordance with company and government standards, Short Doyle/Medi-Cal requirements, and program requirements.
Conduct outreach and provide information and referral services to people who do not require or qualify for case management services.
Maintain HIPAA compliance, ethical standards, and professional boundaries with staff and clients.
Provide temporary intervention to former clients as needed.
Develop and maintain professional working relationships with agencies and service providers.
Participate in management, staff, and client meetings and required training activities.
Meet monthly productivity requirements, documentation standards, and filing deadlines.
Transport clients to support community relationships; use a personal car or vehicle as required.
Handle assigned on-call phone or after-hours duties as needed.
Perform other duties as assigned or necessary to support the department, program, office, or company.

Benefits

Paid vacation days that increase with tenure for full-time employees.
Separate sick leave that rolls over each year for full-time employees.
Up to 10 paid holidays for full-time employees.
Medical, dental, and vision benefit plan options for full-time employees.
DailyPay access to daily earnings for full-time employees.
Training, development, and continuing education credits for licensure requirements for full-time employees.
401(k).
Free licensure supervision.
Employee Assistance Program.
Pet insurance.
National discounts on shopping, travel, Verizon, and entertainment through Perks @Clarvida.
Mileage reimbursement.
Company cellphone benefits may vary by position, state, and county.